BlackBerry Connect for
Pocket PC
Version 2.1
User Guide
your behalf. Your use of Third Party Information shall be governed by and subject to you agreeing to the terms of the Third Party Information
licenses. Any Third Party Information that is provided with RIM's products and services is provided "as is". RIM makes no representation,
warranty or guarantee whatsoever in relation to the Third Party Information and RIM assumes no liability whatsoever in relation to the Third
Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages.
Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server software, BlackBerry Desktop Software,
and/or BlackBerry Device Software.
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Research In Motion UK Limited
Centrum House, 36 Station Road
Egham, Surrey TW20 9LF
United Kingdom
Published in Canada
1
Safety information................................................................................................................................................... 7
Instructions......................................................................................................................................................................... 7
Driving.................................................................................................................................................................................. 7
Liquids and other foreign objects............................................................................................................................... 7
High heat............................................................................................................................................................................ 7
Aircraft safety..................................................................................................................................................................... 8
Electronic devices............................................................................................................................................................. 8
Pacemakers......................................................................................................................................................................... 8
Hearing aids....................................................................................................................................................................... 8
Posted facilities ................................................................................................................................................................. 8
2
3
Installing BlackBerry Connect for Pocket PC.................................................................................................... 9
Install or upgrade the BlackBerry Connect program............................................................................................ 9
Setting up the BlackBerry Connect program........................................................................................................... 9
Setting up for email using BlackBerry Internet Service ...............................................................................11
Select a setup option.....................................................................................................................................................11
Create an account..........................................................................................................................................................11
Log in to your account..................................................................................................................................................12
Set up your account to receive messages from other supported email accounts.....................................12
Set account options using a desktop web browser.............................................................................................13
4
5
Setting up for email using BlackBerry Enterprise Server.............................................................................15
Select a setup option.....................................................................................................................................................15
System requirements.....................................................................................................................................................15
Set up the BlackBerry Connect Desktop for Windows Mobile ........................................................................15
Using the BlackBerry Connect program...........................................................................................................17
About wireless email synchronization.....................................................................................................................17
Turn on wireless email synchronization..................................................................................................................17
Synchronize messages manually ...............................................................................................................................18
About wireless calendar synchronization...............................................................................................................18
Turn on or turn off wireless calendar synchronization ......................................................................................19
Select a BlackBerry service ..........................................................................................................................................19
Stop the BlackBerry Connect program....................................................................................................................20
Restart the BlackBerry Connect program ...............................................................................................................20
Suspend or resume the BlackBerry Connect program........................................................................................20
View the connection status of the BlackBerry Connect program...................................................................21
Manage service books...................................................................................................................................................21
Register with the wireless network...........................................................................................................................22
Network status icons.....................................................................................................................................................22
6
Managing messages..............................................................................................................................................23
Set message options......................................................................................................................................................23
Open a message..............................................................................................................................................................23
Request more of a long message automatically..................................................................................................24
Request more of a long message manually...........................................................................................................24
Send a BlackBerry message.........................................................................................................................................24
Send a message to a contact in your address book............................................................................................25
Send a message to a contact using the check names feature.........................................................................25
Add an attachment to a message.............................................................................................................................26
Forward a message that contains an attachment ...............................................................................................26
Search for a contact in your company contact list..............................................................................................27
Delete a message...........................................................................................................................................................27
Delete a saved message...............................................................................................................................................28
7
8
Managing attachments........................................................................................................................................29
About attachments........................................................................................................................................................29
Attachment status icons .............................................................................................................................................29
View an attachment in the attachment viewer....................................................................................................29
Download an attachment............................................................................................................................................30
Using the calendar ................................................................................................................................................31
Modify an appointment ...............................................................................................................................................31
Create a meeting............................................................................................................................................................32
Modify a meeting...........................................................................................................................................................32
Respond to a meeting invitation...............................................................................................................................32
Index..........................................................................................................................................................................33
1
Safety information
Driving
High heat
Aircraft safety
Electronic devices
Pacemakers
Hearing aids
Posted facilities
Instructions
Please read these safety and operation instructions before using the BlackBerry Connect™ program on a Pocket
PC. Retain these instructions for future use.
Driving
Check the laws and regulations on the use of wireless devices in the areas where you drive. Always obey them.
Also, if using the Pocket PC in your car, please use the following minimum guidelines:
•
•
•
Give your full attention to driving; driving safely is your first responsibility.
Use hands-free operation, if it is available.
Pull off the road and park before using the Pocket PC.
Avoid using the BlackBerry Connect program on the Pocket PC in any environment requiring your full attention,
such as when driving a vehicle. If you need to use the BlackBerry Connect program while driving, have a passenger
in the vehicle use the program for you, or find a safe location to stop your vehicle before using the program.
Liquids and other foreign objects
Do not use the BlackBerry Connect program on your Pocket PC when you are near water (for example, near a
bathtub or a sink, in a wet basement, or near a swimming pool).
High heat
Do not use the BlackBerry Connect program on your Pocket PC when you are near any heat sources, such as
radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
BlackBerry Connect for Pocket PC User Guide
Aircraft safety
On an airplane, do not use your Pocket PC with the wireless radio or Bluetooth® radio turned on. Federal Aviation
Administration (FAA) and Federal Communications Commission (FCC) regulations prohibit using the wireless
radio of your Pocket PC while in the air. Switch your Pocket PC wireless radio and Bluetooth radio off before
boarding the aircraft. The effect of the use of your Pocket PC wireless radio or Bluetooth radio in an aircraft is
unknown. Such use might affect aircraft instrumentation, communication, and performance; might disrupt the
network; might otherwise be dangerous to the operation of the aircraft; and might be illegal.
Electronic devices
Most modern electronic equipment is shielded from radio frequency (RF) signals. However, electronic equipment
might not be shielded against the RF signals from your wireless Pocket PC.
Pacemakers
Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF
signals on your pacemaker. If you have a pacemaker, verify that you are using the Pocket PC in accordance with
the safety requirements associated with your particular pacemaker, which might include the following:
•
Always keep the Pocket PC more than 20 cm (7 inches) from the pacemaker when the Pocket PC wireless
radio is turned on.
•
•
Do not carry the Pocket PC in a breast pocket.
If you have any reason to suspect that interference is taking place, turn the Pocket PC wireless radio and the
Bluetooth radio off immediately.
Hearing aids
Some digital wireless devices might interfere with some hearing aids. In the event of such interferences, consult
your service provider or contact the manufacturer of your hearing aid to discuss alternatives.
Other medical devices
If you use any other personal medical device, consult the manufacturer of your device to determine if it is
adequately shielded from external RF energy. Your physician might be able to assist you in obtaining this
information.
Turn your Pocket PC wireless radio and Bluetooth radio off in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities might be using equipment that could be
sensitive to external RF energy.
Posted facilities
Turn your Pocket PC wireless radio and Bluetooth radio off in any facility where posted notices so require.
8
2
Installing BlackBerry Connect for Pocket PC
Install or upgrade the BlackBerry Connect program
Setting up the BlackBerry Connect program
Install or upgrade the BlackBerry Connect program
You can upgrade your BlackBerry Connect™ software and keep all your previous BlackBerry® settings and data.
1. Connect your Pocket PC to your computer.
2. On your computer, double-click the Setup.exe file.
Note: The Setup.exe file might be located on your service provider’s web site or on the installation CD that accompanied your
Pocket PC. Contact your service provider for more information.
3. Click Next.
4. Click Install.
5. If prompted, on the Installing Applications screen, click Yes.
6. Check the Pocket PC screen for additional prompts.
Tip: If you have difficulty upgrading your BlackBerry Connect software, reset your Pocket PC and then perform the upgrade. See the
documentation that accompanied your Pocket PC for information about resetting your Pocket PC.
Warning: Research In Motion® (RIM®) recommends that, after you install the BlackBerry Connect program, you do not use any third-
party backup tools or wireless synchronization tools to back up or synchronize your device data. Contact your service provider for more
information.
You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the
BlackBerry Connect program. Your use of third-party software shall be governed by and subject to you agreeing to the terms of separate
software licenses, if any, for those products or services. Any third-party products or services that are provided with RIM’s products and
services are provided “as is”. RIM makes no representation, warranty or guarantee whatsoever in relation to the third-party products or
services and RIM assumes no liability whatsoever in relation to the third-party products and services even if RIM has been advised of
the possibility of such damages or can anticipate such damages.
Setting up the BlackBerry Connect program
Depending on your service provider, at least one of the following services is available:
•
•
corporate email service using the BlackBerry Enterprise Server®
individual email service using the BlackBerry Internet Service™
BlackBerry Connect for Pocket PC User Guide
System requirements
•
•
•
The appropriate BlackBerry service must be associated with your account or SIM card.
The BlackBerry Connect program must be installed on your Pocket PC.
The Pocket PC must be connected to the wireless network.
Set up the BlackBerry Connect program
1. On the Pocket PC screen, tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
4. On the first BlackBerry setup screen, perform one of the following actions:
Action
Procedure
Turn on wireless calendar synchronization.
Turn off wireless calendar synchronization.
>
>
Select the Calendar check box.
Clear the Calendar check box.
5. Tap Next.
6. On the second BlackBerry setup screen, tap the Connection drop-down list.
7. If more than one service is available, tap the service that you want to use.
8. Tap Next.
Your personal identification number (PIN) is created, and the BlackBerry Connect program starts.
Tip: To view your PIN, tap the Identity tab.
10
3
Select a setup option
Create an account
Log in to your account
Set up your account to receive messages from other supported email accounts
Set account options using a desktop web browser
Select a setup option
Scenario
Setup option
You purchased your Pocket PC in a store.
BlackBerry Internet Service (See page 11.)
BlackBerry Internet Service (See page 11.)
BlackBerry Internet Service (See page 11.)
BlackBerry Enterprise Server (See page 15.)
You want to set up a new supported email account for your Pocket PC.
You want to set up an existing supported email account for your Pocket PC.
You want to receive email from your corporate Microsoft® Outlook® or IBM®
Lotus Notes® email account and a system administrator is managing a BlackBerry
Enterprise Server within your company.
Create an account
You must create a BlackBerry Internet Service account to begin using the BlackBerry Connect program on your
Pocket PC. The account that you create supplies the default email address for your Pocket PC.
1. Verify that your Pocket PC is connected to the wireless network.
2. On the status bar, tap the BlackBerry icon.
3. Tap Email Setup.
Note: If you do not subscribe to a service that supports email setup using the BlackBerry Internet Service, the Email Setup menu
item does not appear.
4. On the Sign In screen, tap Create Your Account.
5. Tap Continue.
6. Read the legal terms and conditions carefully. Perform one of the following actions:
Action
Procedure
Accept the legal terms and conditions and continue the setup process.
Decline the legal terms and conditions and stop the setup process.
>
>
Tap I Agree.
Tap I Disagree.
BlackBerry Connect for Pocket PC User Guide
7. Type your account information.
•
•
•
•
User ID: Type a user ID. This user ID will be your login name and the first part of the default email
address for your Pocket PC.
Friendly Name: Type a name to appear in the From field of messages that you send. If you do not type a
name, your email address appears in the From field.
Password: Type a login password. Passwords must contain between 4 and 16 characters, and they
cannot contain accented characters. Passwords are case-sensitive.
Re-enter Password: Retype your password.
Note: Write down your user ID and password and keep the information in a safe place. You must type this information every
time that you log in to your account.
8. Select a secret question. If you forget your password, you are prompted with this question.
9. Tap Submit.
10. Tap Done.
11. Perform one of the following actions:
Action
> Tap Add Account. See “Set up your account to receive
Set up your account to receive messages from other supported email
accounts.
messages from other supported email accounts” on page
12 for more information.
Log in to your account without adding other supported email accounts. > Tap Continue.
Tip: If you have difficulty creating your BlackBerry Internet Service account, try creating your account using a desktop web browser.
See “Set account options using a desktop web browser” on page 13 for more information.
Log in to your account
1. Verify that your Pocket PC is connected to the wireless network.
2. On the status bar, tap the BlackBerry icon.
3. Tap Email Setup.
4. On the Sign In screen, type your account information.
5. Tap Submit.
Set up your account to receive messages from other
supported email accounts
Set up your BlackBerry Internet Service account to retrieve messages from another supported email account and
deliver them to your Pocket PC. Add up to ten different supported email accounts.
Note: Depending on your Internet service provider (ISP) or system administrator, you might not be able to add certain third-party email
accounts.
12
Setting up for email using BlackBerry Internet Service
1. Verify that your Pocket PC is connected to the wireless network.
2. Log in to your account.
3. Tap Add Account.
4. Type the account information.
•
•
•
•
Email Address: Type the full email address of the account.
User Name: Type the login ID (for example, kateturner or domain1kateturner).
Password: Type the password.
Re-enter Password: Retype the password.
5. Tap Submit.
6. If you are prompted, select an account type.
7. If you are prompted, provide the following information:
•
Email Server: Type the messaging and collaboration server address for your ISP (for example,
mail.ispname.com). If you do not know the address, contact your ISP.
•
•
•
•
•
Port Number: Type the appropriate port number. If you do not know the port number, contact your ISP.
Outlook Web Access URL: Type the web address for your Microsoft Outlook account.
Mailbox Name: Type the mailbox name for your Microsoft Outlook account.
iNotes™ URL: Type the web address for your IBM Lotus Notes account.
Leave messages on mail server: Clear this check box if you do not want to save messages that are sent
to your Pocket PC on the messaging server.
Note: If you delete a message from your Pocket PC, you cannot recover it.
•
Utilize SSL: Turn on Secure Sockets Layer (SSL) encryption for retrieving messages from this account, if
SSL encryption is supported by your ISP.
Note: If you add a Microsoft Exchange or IBM Lotus® Domino® email account, you might be prompted to install the
BlackBerry Mail Connector on your computer to enable the BlackBerry Internet Service to access your corporate Microsoft
Outlook or IBM Lotus Notes email account when the corporate messaging server is behind a firewall. Complete the on-screen
instructions.
8. Tap Submit.
Set account options using a desktop web browser
You can access your account to set additional mailbox and message options using a desktop web browser.
13
BlackBerry Connect for Pocket PC User Guide
System requirements
•
Internet browser: Microsoft Internet Explorer version 5.01, 5.5, or 6.0 (or later) or Netscape® Communicator
version 4.08 to 4.58 with JavaScript™ enabled
Note: Netscape Communicator version 6 (or later) is not supported.
•
Operating system: Microsoft Windows® 95, Windows 98, Windows ME, Windows NT® (version 4), Windows
2000, Windows XP, or Mac OS® 9.0 or 10.0
Set an account option
1. In your desktop web browser, type the desktop setup web address supplied by your service provider.
2. Log in to your account.
3. Perform any of the following actions:
•
•
•
•
•
reactivate your account
change your password
create an email signature
set options for sent messages
switch to a new device
See the BlackBerry Internet Service Online Help for information about setting account options.
14
4
Enterprise Server
Select a setup option
System requirements
Set up the BlackBerry Connect Desktop for Windows Mobile
Select a setup option
Scenario
Setup option
You purchased your Pocket PC in a store.
BlackBerry Internet Service (See page 11.)
BlackBerry Internet Service (See page 11.)
BlackBerry Internet Service (See page 11.)
BlackBerry Enterprise Server (See page 15.)
You want to set up a new supported email account for your Pocket PC.
You want to set up an existing supported email account for your Pocket PC.
You want to receive email from your corporate Microsoft Outlook or IBM Lotus
Notes email account and a system administrator is managing a BlackBerry
Enterprise Server within your company.
Note: The BlackBerry Enterprise Server is configured to support Triple Data Encryption Standard (Triple DES).
System requirements
•
Microsoft Outlook (Workgroup installation) with an email account on a Microsoft Exchange Server version 5.5
or later
•
IBM Lotus Notes version 4.6 or later, with an email account on an IBM Lotus Domino Server version 4.6 or
later
Set up the BlackBerry Connect Desktop for Windows Mobile
1. Connect your Pocket PC to your computer. Microsoft ActiveSync® starts and connects to your Pocket PC.
Note: The BlackBerry Connect program suspends each time that Microsoft ActiveSync starts and connects to your Pocket PC. The
BlackBerry Connect program resumes when Microsoft ActiveSync disconnects from your Pocket PC.
2. Open the BlackBerry Connect Desktop for Windows Mobile.
3. Click the Advanced tab.
4. Verify that the Email field displays your email address.
5. Click the General tab.
BlackBerry Connect for Pocket PC User Guide
6. Click Connect.
7. At the prompt, move the mouse to generate an encryption key.
A PIN appears in the PIN field.
See the BlackBerry Connect Desktop for Windows Mobile Online Help for information about using the BlackBerry
Connect Desktop for Windows Mobile.
16
5
Using the BlackBerry Connect program
About wireless email synchronization
Synchronize messages manually
Select a BlackBerry service
Restart the BlackBerry Connect program
Suspend or resume the BlackBerry Connect program
View the connection status of the BlackBerry Connect program
Manage service books
Register with the wireless network
Network status icons
About wireless email synchronization
If your Pocket PC integration option supports wireless email synchronization, messages, folders, and deleted items
are reconciled over the wireless network between your Pocket PC and your computer. If you turn on wireless email
synchronization, messages that are marked as read in one location are also marked as read in the other location.
Messages that you file in a folder in your computer email program are filed in the corresponding folder on your
Pocket PC. If you are a Microsoft Outlook user, messages, folders, and deleted items that you store in a personal
folders file (.pst) cannot be reconciled over the wireless network.
Note: To use wireless email synchronization, your Pocket PC must be integrated with an account that uses BlackBerry Enterprise Server
version 3.6 or later for Microsoft Exchange or BlackBerry Enterprise Server version 2.2 or later for IBM Lotus Domino. If your Pocket PC
is integrated with an account that uses BlackBerry Internet Service, your service provider must support wireless email synchronization.
Turn on wireless email synchronization
1. Tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
4. Tap the Services tab.
5. Tap the BlackBerry[CMIME] service book.
6. Tap the Synchronization tab.
7. Select the Wireless Synchronization check box.
BlackBerry Connect for Pocket PC User Guide
8. In the Conflicts drop-down list, tap an option to determine whether your computer email program or Pocket
PC takes precedence if you edit the same item on both your Pocket PC and your computer email program
before synchronization occurs.
•
•
Mailbox Wins: Your computer email program takes precedence.
Handheld Wins: Your Pocket PC takes precedence.
9. In the Delete on drop-down list, tap a delete option to determine whether a message is deleted from your
computer email program when you delete it from the Pocket PC.
•
Handheld: When you delete a message from the Pocket PC, the message is not deleted from your
computer email program.
•
Mailbox & Handheld: When you delete a message from the Pocket PC, the message is moved to the
Deleted Items or Trash folder in your computer email program.
If you select the Mailbox & Handheld option, to permanently remove deleted messages from your
computer email program, tap Purge Deleted.
Note: Some supported third-party email account types or specific mail implementations do not support wireless email synchronization.
Synchronize messages manually
If wireless email synchronization is turned on, you can synchronize messages, folders, and deleted items manually
if you do not want to wait for these items to synchronize automatically.
1. Tap Start > Messaging.
2. Verify that the BlackBerry account is active.
Note: To change accounts, tap Menu > Switch Accounts. Tap BlackBerry.
3. Tap Menu.
4. Tap Synchronize Now.
About wireless calendar synchronization
You can synchronize calendar entries over the wireless network so that entries on your Pocket PC and in your
desktop calendar are similar.
Note: To use wireless calendar synchronization, your Pocket PC must be integrated with an account that uses BlackBerry Enterprise
Server version 2.1 or later.
18
Using the BlackBerry Connect program
Turn on or turn off wireless calendar synchronization
Warning: When you turn off wireless calendar synchronization, all your existing calendar entries are deleted from your Pocket PC.
Note: Wireless calendar synchronization and Microsoft ActiveSync calendar synchronization cannot be turned on at the same time.
Before you turn on wireless calendar synchronization, you must turn off Microsoft ActiveSync calendar synchronization. Connect your
Pocket PC to your computer. Microsoft ActiveSync starts and connects to your Pocket PC. On your computer, click Tools > Options.
Clear the Calendar check box. Click OK. See the Microsoft ActiveSync Online Help for more information about Microsoft ActiveSync
calendar synchronization.
1. Tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
4. Tap the PIM tab.
5. Perform one of the following actions:
Action
Procedure
Turn on wireless calendar synchronization.
Turn off wireless calendar synchronization.
>
>
Select the Calendar check box.
Clear the Calendar check box.
6. Connect your Pocket PC to your computer.
7. Open the BlackBerry Connect Desktop for Windows Mobile.
8. Click Connect.
Select a BlackBerry service
Depending on your service provider, at least one of the following services is available:
•
•
corporate email service using the BlackBerry Enterprise Server
individual email service using the BlackBerry Internet Service
1. Tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
4. Tap the Options tab.
5. Tap the Connection drop-down list.
6. Tap a service.
19
BlackBerry Connect for Pocket PC User Guide
Stop the BlackBerry Connect program
Warning: When you stop the BlackBerry Connect program and you do not select the option to keep your BlackBerry data, your Pocket
PC returns to the state that it was in before the BlackBerry Connect program was activated. All your BlackBerry data, such as email
messages and calendar appointments, is deleted.
1. Tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
4. Tap the Status tab.
5. Tap Uninstall.
6. Tap Yes.
7. Perform one of the following actions:
Action
Procedure
Stop the BlackBerry Connect program and keep all your BlackBerry data.
>
>
Tap Yes.
Stop the BlackBerry Connect program and delete all your BlackBerry data to return
your Pocket PC to the state that it was in before the BlackBerry Connect program was
activated.
Tap No.
Restart the BlackBerry Connect program
1. Tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
4. Tap the Status tab.
5. Tap Restart.
Suspend or resume the BlackBerry Connect program
When you suspend the BlackBerry Connect program, you cannot send or receive BlackBerry data. All your current
BlackBerry data, such as email messages and calendar appointments, remains on the Pocket PC. When you resume
the BlackBerry Connect program, and you are in a wireless coverage area, pending data should be sent and
received automatically.
Note: If there is insufficient permanent storage available on your device, the BlackBerry Connect program suspends. The BlackBerry
Connect program resumes automatically when sufficient permanent storage becomes available.
1. Tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
20
Using the BlackBerry Connect program
4. Tap the Status tab.
5. Perform one of the following actions:
Action
Procedure
Suspend the BlackBerry Connect program.
Resume the BlackBerry Connect program.
>
>
>
Tap Suspend.
Tap Resume.
Turn on the option to suspend the BlackBerry Connect program each time that
the BlackBerry Connect program starts.
Select the Suspend At Startup check box.
Clear the Suspend At Startup check box.
Select the Suspend While Roaming check box.
Clear the Suspend While Roaming check box.
Turn off the option to suspend the BlackBerry Connect program each time that
the BlackBerry Connect program starts.
>
>
>
Turn on the option to suspend the BlackBerry Connect program while your
Pocket PC is roaming.
Turn off the option to suspend the BlackBerry Connect program while your
Pocket PC is roaming.
View the connection status of the BlackBerry Connect
program
1. Tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
4. Tap the Status tab.
The connection status appears in the Service field.
Tip: You can also tap the BlackBerry icon
on the status bar to view the connection status of the BlackBerry Connect program
and perform other BlackBerry Connect program actions.
Manage service books
Service books determine which services are available on your Pocket PC. Service books arrive on your Pocket PC
over the wireless network from your service provider.
1. Tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
4. Tap the Services tab.
21
BlackBerry Connect for Pocket PC User Guide
5. Perform one of the following actions:
Action
Procedure
> Tap the service book.
View a service book.
Note: A green check mark indicates that a service book has been accepted. A red x indicates that
a service book has not been accepted.
Delete a service book.
1. Tap and hold a service book.
2. Tap Delete.
Register with the wireless network
When you install the BlackBerry Connect program, your Pocket PC should register with the wireless network
automatically. To register your Pocket PC manually, on the status bar, tap the BlackBerry icon. Tap Register
Now.
Network status icons
Icon
Connection status
Description
Connected
Your Pocket PC is connected to the wireless network and it can send and receive email messages.
Network Available/ Your Pocket PC is connecting to the wireless network and it cannot send or receive email messages. The
Data Tunnel
Available
connection status of your Pocket PC is transitioning to
.
Not Connected
Your Pocket PC is not in a wireless coverage area and it cannot send or receive email messages. Your
Pocket PC sends any pending messages after you return to a wireless coverage area.
Blocked
Your Pocket PC cannot send or receive email messages for one of the following reasons:
•
•
•
•
Another program, such as Microsoft Internet Explorer or Pocket MSN, is using the wireless radio.
Your Pocket PC is connected to Microsoft ActiveSync.
Your Pocket PC memory is full.
Your Pocket PC has reached its message storage limit.
Suspended
Your Pocket PC cannot send or receive email messages for one of the following reasons:
•
•
•
You have suspended the BlackBerry Connect program.
Your Pocket PC is roaming.
Your Pocket PC cannot establish a connection to the wireless network.
22
6
Set message options
Request more of a long message manually
Send a BlackBerry message
Send a message to a contact using the check names feature
Add an attachment to a message
Forward a message that contains an attachment
Search for a contact in your company contact list
Delete a message
Delete a saved message
Option
Description
Default
Auto More
Set whether the next section of a long message or attachment is delivered to your Pocket PC Enabled
automatically.
Wireless Synchronization
Conflicts
Set whether messages, folders, and deleted items are reconciled over the wireless network
between your Pocket PC and your computer.
Enabled
Set whether your Pocket PC or your computer takes precedence if a message is moved or
deleted from both locations.
Mailbox Wins
See “Turn on wireless email synchronization” on page 17 for more information.
Delete On
Set whether email messages are deleted from your Pocket PC only or from both your Pocket PC Handheld
and your computer during email synchronization.
See “Turn on wireless email synchronization” on page 17 for more information.
Open a message
1. Tap Start > Messaging.
2. Tap the Inbox drop-down list.
Note: Each service appears as a separate email account. To view the folders in the email account that you want to use, tap the
plus sign beside that account.
BlackBerry Connect for Pocket PC User Guide
3. Tap a folder.
4. Tap a message.
Note: If an error occurs, the Status field appears in the message header. The Status field indicates the status of the message that
is currently open.
Request more of a long message automatically
1. Tap Start > Settings.
2. Tap the System tab.
3. Tap the BlackBerry icon.
4. Tap the Options tab.
5. Select the Enable Auto More check box.
Request more of a long message manually
1. Open a message.
2. At the end of the message, tap and hold More Available.
3. Perform one of the following actions:
Action
Procedure
Request the next section of the message.
Request the remainder of the message.
>
>
Tap More.
Tap More All.
Send a BlackBerry message
Email messages that are sent from or received by your Pocket PC are routed through an existing supported email
account. New messages are sent from the account that is currently active.
1. Tap Start > Messaging.
2. Verify that the BlackBerry account is active.
Note: To change accounts, tap Menu > Switch Accounts. Tap BlackBerry.
3. Tap New.
4. Tap in the To field.
Tip: Scroll to the top of the message to display the Cc and Bcc fields.
5. Type the email address of one or more recipients.
6. Tap in the Subj field.
24
Managing messages
7. Type a subject.
8. Tap in the text area.
9. Type a message.
10. Tap Send.
Note: To reply to the sender, reply to all, or forward a message, tap and hold the message, or tap and hold in the text area if the
message is open. Tap Reply, Reply All, or Forward.
Send a message to a contact in your address book
1. Tap Start > Messaging.
2. Verify that the BlackBerry account is active.
Note: To change accounts, tap Menu > Switch Accounts. Tap BlackBerry.
3. Tap New.
4. Tap one of the following options:
•
•
To
Menu > Add Recipient
5. Tap a contact.
6. Tap in the Subj field.
7. Type a subject.
8. Tap in the text area.
9. Type a message.
10. Tap Send.
Send a message to a contact using the check names feature
1. Tap Start > Messaging.
2. Verify that the BlackBerry account is active.
Note: To change accounts, tap Menu > Switch Accounts. Tap BlackBerry.
3. Tap New.
4. Tap in the To field.
5. Type the first few letters of a contact name.
6. Tap Menu > Check Names.
25
BlackBerry Connect for Pocket PC User Guide
7. Perform one of the following actions:
Action
Procedure
Select a contact for whom you have an email address saved.
Search for a contact in your company contact list.
>
Tap the contact.
1. Tap Menu.
2. Tap Lookup.
3. Tap the lookup result.
4. In the results list, tap a contact.
8. Type a message.
Add an attachment to a message
1. Tap Start > Messaging.
2. Verify that the BlackBerry account is active.
3. Tap New.
4. Tap Menu.
5. Tap Insert > File.
6. In the Folder drop-down list, tap a folder.
7. In the Type drop-down list, tap a file type.
8. Tap a file.
Note: When you add an attachment to a message, the
icon indicates that the attachment will be sent directly from the Pocket PC.
The status bar at the bottom of the screen indicates the maximum attachment file size that is supported. If the attachment is too large,
the Send button is unavailable.
9. Type a message.
Forward a message that contains an attachment
1. Tap Start > Messaging.
2. Tap and hold a message that contains an attachment.
3. Tap Forward.
4. Type a message.
Note: When you forward a message that contains an attachment, the
icon indicates that the server appends the attachment to
the message before sending the message to recipients.
26
Managing messages
Search for a contact in your company contact list
Note: This feature is only available if your Pocket PC is integrated with an account that uses BlackBerry Enterprise Server version 3.5
or later for Microsoft Exchange or BlackBerry Enterprise Server version 2.2 or later for IBM Lotus Domino.
1. On the status bar, tap the BlackBerry icon.
2. Tap Lookup.
3. Type a contact name.
Tip: You can type the first few letters of a contact name to search for a list of possible matches.
4. Tap Lookup.
5. Tap a lookup result.
6. Tap and hold a contact.
Tip: Tap a contact to view contact information.
7. Perform one of the following actions:
Action
Procedure
Compose an email to the contact.
Add the selected contact to your contacts database.
Delete the selected contact from the lookup results.
>
>
>
Tap Email.
Tap Add.
Tap Delete.
Note: To add all lookup contacts to your address book, tap Menu. Tap Add All. To delete the lookup results, tap Menu. Tap
Delete a message
Warning: If wireless email synchronization is turned on and the Delete On option is set to Mailbox & Handheld, messages that you
delete on your Pocket PC are also deleted from your computer during email synchronization. See “Turn on wireless email
synchronization” on page 17 for more information.
1. Tap Start > Messaging.
2. In the messages list, tap and hold a message.
3. Tap Delete.
27
7
About attachments
Attachment status icons
View an attachment in the attachment viewer
Download an attachment
About attachments
You view a message attachment in one of the following ways:
•
You can download the attachment to view (and sometimes edit) the attachment in the program in which the
document was originally created, if that program is available on your Pocket PC. There is a limit on the size of
attachments that you can download.
•
You can view the attachment quickly using the attachment viewer if the attachment viewer supports this type
of document. You can view several types of file attachments including .zip, .htm, .html, .doc, .dot, .ppt, .pdf,
.wpd, .txt, and .xls files. Your server specifies a maximum attachment file size.
Attachment status icons
Attachment
Attachment
Description
download icon viewer icon
This icon indicates that your Pocket PC has downloaded the attachment.
This icon indicates that the request is pending.
This icon indicates that your Pocket PC does not support the attachment format, or the attachment is
too large.
This icon indicates that an error occurred when your Pocket PC attempted to download or view the
attachment.
–
–
No icon indicates the default status. The attachment is available for your Pocket PC to download or view.
View an attachment in the attachment viewer
1. Tap Start > Messaging.
2. Verify that the BlackBerry account is active.
3. Tap a message that contains an attachment.
BlackBerry Connect for Pocket PC User Guide
4. Perform one of the following actions:
Action
Procedure
View content in the attachment viewer.
1. Tap and hold the attachment.
2. Tap Retrieve Content.
3. After the content is retrieved, tap and hold the attachment.
4. Tap View Content.
Note: Some files might be password-protected. To type the password for the
attachment, tap Enter Password.
5. Tap Tools > More to view more of the attachment.
View the table of contents in the attachment viewer. 1. Tap and hold the attachment.
2. Tap Retrieve Table of Contents.
3. After the table of contents is retrieved, tap and hold the attachment.
4. Tap View Table of Contents.
Note: Some files might be password-protected. To type the password for the
attachment, tap Enter Password.
Download an attachment
1. Tap Start > Messaging.
2. Verify that the BlackBerry account is active.
3. Tap a message that contains an attachment.
4. Tap and hold the attachment.
5. Tap Download.
6. After the attachment is downloaded, perform one of the following actions:
Action
Procedure
Open the attachment.
1. Tap and hold the attachment.
2. Tap Open.
Save the attachment.
1. Tap and hold the attachment.
2. Tap Save As.
3. Type a name for the file.
4. In the Folder drop-down list, tap a folder.
5. In the Location drop-down list, tap a location.
6. Tap Save.
30
8
Create an appointment
Modify an appointment
Create a meeting
Modify a meeting
Respond to a meeting invitation
Create an appointment
If your Pocket PC is integrated with an account that uses BlackBerry Enterprise Server version 2.1 or later,
appointments and meetings are designed to synchronize wirelessly so that entries on your Pocket PC and in your
desktop calendar are similar. To turn on or turn off wireless calendar synchronization, refer to “Turn on or turn off
wireless calendar synchronization” on page 19.
1. Tap Start > Calendar.
2. Tap Menu.
3. Tap New Appointment.
4. Type the appointment details.
Tip: To see a full list of fields, close the input panel.
5. Tap OK.
Modify an appointment
1. Tap Start > Calendar.
2. Perform one of the following actions:
Action
Procedure
Update an appointment.
1. Tap the appointment.
2. Tap Edit.
3. Edit the information.
4. Tap OK.
Delete an appointment.
1. Tap and hold the appointment.
2. Tap Delete Appointment.
3. Tap Yes.
BlackBerry Connect for Pocket PC User Guide
Create a meeting
1. Tap Start > Calendar.
2. Tap Menu.
3. Tap New Appointment.
4. Tap Attendees.
5. Tap an attendee.
Note: To add additional attendees to your meeting, tap Add. Tap an attendee.
6. Tap OK.
7. Type the meeting details.
8. Tap OK.
Modify a meeting
1. Tap Start > Calendar.
2. Perform one of the following actions:
Action
Procedure
Update a meeting.
1. Tap the meeting.
2. Tap Edit.
Delete a meeting.
1. Tap the meeting.
2. Tap Menu.
3. Tap Delete.
Respond to a meeting invitation
1. Tap Start > Messaging.
2. In the messages list, tap a message that contains a meeting request.
3. Tap and hold the body of the message.
4. Perform one of the following actions:
Action
Procedure
Accept the meeting.
Tentatively accept the meeting.
Decline the meeting.
>
>
>
Tap Accept.
Tap Tentatively Accept.
Tap Decline.
32
Index
A
BlackBerry Internet Service
creating an email account, 11
logging in to the email account, 12
setting account options, 13
setting up for email, 11
appointments
creating, 31
deleting, 31
updating, 31
BlackBerry Internet Service email account
BlackBerry service
attachments
about, 29
downloading, 30
fowarding, 26
selecting, 19
opening, 30
saving, 30
status icons, 29
viewing, 29
check names feature, 25
company contact list, searching, 27
description, 23
setting, 18
Auto More option
description, 23
B
setting up, 15
BlackBerry Connect program
installing, 9
appointments, 31
meetings, 32
restarting, 20
resuming, 20
D
Delete On option
description, 23
setting, 18
setting up, 9
stopping, 20
suspending, 20
upgrading, 9
appointments, 31
meetings, 32
messages, 27
view the connection status of the, 21
BlackBerry Enterprise Server
selecting as a setup option, 15
setting up for email, 15
system requirements, 15
saved messages, 28
service books, 21
downloading attachments, 30
BlackBerry Connect for Pocket PC User Guide
E
N
email account
setting up using BlackBerry Internet Service, 11
O
opening
attachments, 30
F
forwarding
attachments, 26
messages, 25
I
R
icons
attachment status, 29
network status, 22
instructions for safely operating the device, 7
L
logging in to the BlackBerry Internet Service email
account, 12
lookup feature, 27
safety information, 7
aircraft, 8
driving, 7
electronic devices, 8
hearing aids, 8
M
high heat, 7
instructions for, 7
liquids and foreign objects, 7
other medical devices, 8
pacemakers, 8
managing service books, 21
meetings
creating, 32
deleting, 32
updating, 32
posted facilities, 8
messages
adding attachments to, 26
deleting, 27, 28
forwarding, 25, 26
opening, 23
attachments, 30
to a contact, 25
using the check names feature, 25
service books
replying, 25
sending, 24, 25
deleting, 21
viewing, 21
setting up the BlackBerry Connect program, 9
stopping the BlackBerry Connect program, 20
suspending the BlackBerry Connect program, 20
synchronizing messages manually, 18
system requirements
setting options, 23
Status field, 24
modifying
appointments, 31
meetings, 32
34
Index
BlackBerry Connect program, 10
desktop web browser, 14
V
attachments, 29
BlackBerry Connect program connection status,
T
21
service books, 21
third-party synchronization tools, warning about
using, 9
turning off wireless calendar synchronization, 19
turning on
W
wireless calendar synchronization
about, 18
wireless email synchronization, 17
turning off, 19
turning on, 19
wireless email synchronization
about, 17
synchronizing messages manually, 18
wireless email synchronization option, description, 23
wireless email synchronization, turning on, 17
U
updating
appointments, 31
meetings, 32
upgrading the BlackBerry Connect program, 9
35
BlackBerry Connect for Pocket PC User Guide
36
©2006 Research In Motion Limited
Published in Canada.
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