Blackberry Headphones BlackBerry User Manual

BlackBerry®  
Wireless Handset  
User Guide  
 
Contents  
Phone .................................................................................5  
Email messages ............................................................ 13  
PIN messages ................................................................ 15  
SMS messages .............................................................. 17  
MMS messages .............................................................19  
Search .............................................................................. 21  
Attachments .................................................................. 23  
Synchronizing data ..................................................... 25  
Backing up and restoring handheld data ........... 27  
Typing ............................................................................. 29  
Browser ........................................................................... 33  
Downloading ................................................................ 37  
Contacts ......................................................................... 39  
Calendar ......................................................................... 43  
Tasks ................................................................................ 47  
Memos ............................................................................ 49  
Alarm ............................................................................... 51  
Calculator ....................................................................... 53  
Bluetooth® ....................................................................55  
Date and time .............................................................. 57  
Profiles ............................................................................ 59  
Screen display ............................................................... 61  
Language ....................................................................... 63  
Power and battery ....................................................... 65  
Network coverage ....................................................... 67  
SIM card ......................................................................... 71  
Security ........................................................................... 73  
BrickBreaker .................................................................. 79  
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4
 
Phone  
Find your phone number  
Find your phone number  
In the phone, the My Number field displays your  
phone number.  
Make a call  
Make an emergency call  
Use speed dial  
1. On the Home screen, type a phone number.  
Check your voice mail  
Answer a call  
2. Press the Send key.  
3. To end the call, press the End key.  
Mute a call or place a call on hold  
Adjust the phone volume  
Turn the speaker on and off  
Phone features  
Notes:  
Press the Send key on any screen to open the  
phone.  
Select a contact, call log, or phone number link on  
any screen and press the Send key to make a call.  
Dial using letters  
Make a conference call  
Assign a speed dial number  
Change speed dial assignments  
Log calls  
Related topics  
Add a pause or wait  
Can I use the phone when the handheld or  
keyboard is locked?  
Use call logs  
Make an emergency call  
You can make an emergency call even if the SIM  
card is not inserted or the radio is off.  
Block calls  
Forward calls  
Set call waiting  
Perform one of the following actions:  
Set default country and area codes  
Set corporate extension dialing  
Set voice mail options  
Set the TTY option  
Unlocked keyboard or handheld: In the  
phone, type the emergency number. Press  
the Send key.  
Locked keyboard or handheld: Click the  
trackwheel. Click Emergency Call. Click Yes.  
Set the default call volume  
Use fixed dialing  
Use speed dial  
In the phone, press and hold the number key that  
is assigned to the contact or phone number.  
Reset call timers  
Phone — frequently asked questions  
5
 
                   
Note:  
To place a call on hold, click the trackwheel. Click  
Hold. To resume the call, click the trackwheel.  
Click Resume.  
You can also use speed dial to make a phone call  
on the Home screen or in the messages list.  
Adjust the phone volume  
Check your voice mail  
During a call, roll the trackwheel up to increase  
the volume or roll the trackwheel down to  
decrease the volume.  
In the phone, click the trackwheel. Click Call  
Voicemail.  
Answer a call  
To answer a call, click Answer. If you do not want  
to answer the call, click Ignore.  
Turn the speaker on and off  
To turn the speaker on, during a call, click the  
trackwheel. Click Activate Speakerphone.  
If you are already connected to a call and receive  
another call, perform one of the following actions:  
To turn off the speaker, click the trackwheel. Click  
Activate Handset.  
Click Answer - Drop Current to end your  
current call and answer the incoming call.  
Warning:  
Do not hold the handheld near your ear while  
using the speaker. Hearing damage can occur. For  
more information on using the speaker safely,  
refer to the BlackBerry Safety Information Booklet.  
Click Answer - Hold Current to place the  
current call on hold and answer the incoming  
call.  
Click Answer - Drop All to end all current  
calls and answer the incoming call during a  
conference call.  
Related topic  
Use Bluetooth® wireless technology during a  
call  
To end the call, press the End key.  
Note:  
Phone features  
You can also press the Send key to answer a call. If  
you are already connected to a call and receive  
another call, press the Send key to place the  
current call on hold and answer the incoming call  
During a call, your handheld has all the functions  
that are available to a regular phone, such as hold  
and mute.  
To alternate between two connected calls, click  
the trackwheel. Click Swap.  
Related topic  
Can I use the phone when the handheld or  
keyboard is locked?  
To use other applications during a call, click the  
trackwheel. Click Home Screen.  
Mute a call or place a call on hold  
Dial using letters  
To mute a call, click the trackwheel. Click Mute. To  
turn mute off, click the trackwheel. Click Turn  
Mute Off.  
To type letters in phone numbers, use the multi-  
tap input method. Hold the Alt key. Press the key  
once to type the first letter on the key, or press the  
key twice to type the second letter on the key.  
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Note:  
Assign speed dial to a contact in  
your address book  
1. In the phone, click the trackwheel.  
2. Click View Speed Dial List.  
3. Select an unassigned number.  
4. Click the trackwheel.  
When you type a letter in a phone number, your  
handheld dials the number that is associated with  
the letter on a conventional phone keypad.  
Make a conference call  
1. During a call, press the Send key.  
2. Type a phone number or select a contact.  
3. Press the Send key.  
5. Click New Speed Dial.  
6. Select a contact.  
4. During the second call, click the trackwheel.  
5. Click Join.  
7. Click the trackwheel.  
8. Click Add Speed Dial To <contact name>.  
Note:  
Change speed dial assignments  
When adding more than two numbers to a  
conference call, place the conference call on hold  
before calling the next phone number or contact.  
In the phone, click the trackwheel. Click View  
Speed Dial List. Select a contact or phone number.  
Click the trackwheel. Perform one of the following  
actions:  
Related topic  
Change the contact assigned to a speed dial  
number: Click the contact. Click Edit. Click a  
new contact. Click Speed Dial <contact  
name>.  
Manage contacts during a conference call  
Manage contacts during a  
conference call  
Assign the contact to a different speed dial  
number: Click the contact. Click Move. Click  
To speak privately with one contact, click the  
trackwheel. Click Split Call.  
To disconnect one contact from the conference  
call, click the trackwheel. Click Drop Call. Select a  
contact. Click the trackwheel.  
Remove a contact from the speed dial list:  
Click the contact. Click Delete.  
To disconnect from a conference call while leaving  
the other parties connected, click the trackwheel.  
Click Transfer.  
Log calls  
Call logs appear when you open the phone.  
Missed call logs also appear in the messages list.  
Assign a speed dial number  
To set whether call logs appear in the messages  
list, in the phone options, click Call Logging.  
Select the call log type that you want to appear in  
the messages list. Press the Space key.  
In the phone, select a contact or phone number.  
Press and hold any unassigned number key. Click  
OK.  
If you do not want any call logs to appear in the  
messages list, select None. Press the Space key.  
Related topic  
Assign speed dial to a contact in your  
address book  
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Related topic  
Can I set the phone to display frequently  
called numbers?  
9. Click the trackwheel.  
Related topic  
Can I block calls?  
Use call logs  
Forward calls  
1. In the phone options, click Call Forwarding.  
In the phone, or in the messages list, open a call  
log. Click the trackwheel. Perform one of the  
following actions:  
2. Select the type of calls that you want to  
forward.  
Add Notes  
Edit Notes  
Forward  
3. Press the Space key.  
4. Select Do Not Forward or the current  
To delete notes, in the open call log, click the  
trackwheel. Click Edit Notes. Click the trackwheel.  
Click Clear Field.  
5. Click the trackwheel.  
6. Click Change Number.  
7. Select a forwarding phone number from the  
list.  
Block calls  
1. In the phone options, click Call Barring.  
8. Click the trackwheel.  
9. Click Save.  
2. Click the trackwheel.  
3. Click Enable.  
Note:  
4. Click the trackwheel.  
5. Click Save.  
Before enabling call forwarding, verify that you  
have call forwarding phone numbers added.  
Depending on your SIM card, the phone numbers  
for the call forwarding profiles might already be  
specified. You might not be able to change them  
or add new ones. For more information, contact  
your service provider.  
Related topics  
Change the call block password  
Can I block calls?  
Change the call block password  
1. In the phone options, click Call Barring.  
Related topics  
Can I use call forwarding?  
2. Click the trackwheel.  
Add a call forwarding phone number  
Delete call forwarding phone numbers  
3. Click Change Password.  
4. Type your current password.  
5. Click the trackwheel.  
How do I edit the phone number to which  
my calls are forwarded?  
6. Type your new password.  
7. Click the trackwheel.  
8. Type your new password again.  
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Add a call forwarding phone number  
1. In a call forwarding profile, click Do Not  
Forward.  
You can specify default country and area codes so  
that any numbers specified as links, or any  
numbers in your address book that do not contain  
these codes, are dialed correctly.  
2. Click Edit Numbers.  
3. Click the trackwheel.  
4. Click New Number.  
If you call a corporation frequently, you can also  
set your smart-dialing options so that you do not  
have to type the main number for the corporation.  
To call a contact in the corporation, you only need  
to press the ZX key and type the extension  
number.  
5. Type the phone number and click the  
trackwheel.  
6. Click the trackwheel.  
7. Click Close.  
Set default country and area codes  
1. In the phone options, click Smart Dialing.  
Related topic  
How do I edit the phone number to which  
my calls are forwarded?  
3. In the National Number Length field, set the  
default length for phone numbers in your  
country.  
Delete call forwarding phone  
numbers  
1. In a call forwarding profile, click the phone  
number to which your calls are currently  
being forwarded.  
4. Click the trackwheel.  
5. Click Save.  
Note:  
2. Click Edit Numbers.  
When calculating the default length for phone  
numbers, include your area code and local  
number, but do not include your country code or  
the National Direct Dialing prefix.  
3. Click the phone number that you want to  
delete from the list.  
4. Click Delete.  
Related topic  
Related topic  
How do I edit the phone number to which  
my calls are forwarded?  
About smart dialing  
Set corporate extension dialing  
1. In the phone options, click Smart Dialing.  
Set call waiting  
1. In the phone options, click Call Waiting.  
2. Set the Call Waiting Enabled field to Yes.  
3. Click the trackwheel.  
2. In the Number field, type the main phone  
number for the corporation.  
3. Set how long the handheld waits before  
dialing extensions.  
4. Click Save.  
4. Set the default length for extensions.  
5. Click the trackwheel.  
Related topic  
Can I use call waiting?  
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6. Click Save.  
Related topics  
About TTY  
Related topic  
Can I use a TTY device with my handheld?  
About smart dialing  
About default call volume  
Set voice mail options  
1. In the phone options, click Voicemail.  
You can specify a default volume level for any call,  
regardless of whether you adjusted the volume  
during a previous call.  
2. Type a voice mail access number and any  
additional numbers, such as a password or  
extension.  
Set the default call volume  
3. Click the trackwheel.  
4. Click Save.  
1. In the phone options, click General Options.  
2. Set the Default Call Volume field.  
3. Click the trackwheel.  
4. Click Save.  
Notes:  
If your SIM card is provisioned for voice mail, the  
voice mail access number might already be  
completed. For more information on voice mail for  
your SIM card, contact your service provider  
Related topic  
About default call volume  
If your SIM card is not provisioned for voice mail,  
you can type the access number for a different  
voice mail system.  
About fixed dialing  
If you enable fixed dialing number (FDN) mode,  
your handheld only makes calls to contacts on  
your FDN list.  
About TTY  
You can use text telephone (TTY) to make calls to,  
and receive calls from, other TTY devices. If you  
connect your handheld to a TTY device, calls that  
you receive on your handheld are converted to  
text.  
Notes:  
Your handheld can dial emergency numbers in  
FDN mode, even if the numbers are not in the  
FDN list.  
If your service provider plan includes SMS, you can  
also send SMS messages to contacts on your FDN  
list.  
Note:  
The TTY option is only available with certain  
BlackBerry Wireless Handhelds.  
Use fixed dialing  
1. In the phone options, click FDN Phone List.  
Set the TTY option  
1. In the phone options, click TTY.  
2. Set the TTY Mode field.  
3. Click the trackwheel.  
2. Click the trackwheel.  
3. Click Enable FDN mode.  
4. Type the PIN2 code provided by your service  
provider.  
4. Click Save.  
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5. Click the trackwheel.  
Related topics  
About fixed dialing  
Add a contact to the FDN list  
Change fixed dialing entries  
Can I use FDN mode on my handheld?  
Add a contact to the FDN list  
1. In the phone options, click FDN Phone List.  
2. Click the trackwheel.  
3. Click New.  
4. Type the PIN2 code provided by your service  
provider.  
5. Click the trackwheel.  
6. Type a name and a phone number.  
7. Click the trackwheel.  
8. Click Save.  
Related topic  
Can I use FDN mode on my handheld?  
Change fixed dialing entries  
On the FDN list, click a contact. Perform one of the  
following actions:  
Edit  
Delete  
Reset call timers  
1. In the phone, click the trackwheel.  
2. Click Status.  
3. Click Last Call or Total Calls.  
4. Click Clear Timer.  
5. Click the trackwheel.  
6. Click Save.  
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12  
 
Email messages  
Open a message  
Send an email message  
Save draft messages  
Add contacts to a message  
Set the importance level  
Change sent messages  
Manage messages  
you can select a contact from the list after you  
click Compose Email.  
If your handheld is integrated with multiple email  
services, you can select the service from which  
your message should be sent. At the top of the  
message, in the Using field, press the Space key  
until the preferred service appears. All subsequent  
messages are also sent from this service.  
File messages  
View filed messages  
Delete multiple messages at one time  
Mark a message as opened or unopened  
Search the messages list  
Search the handheld  
Save draft messages  
To save a draft of a message, click the trackwheel.  
Click Save Draft.  
Email and PIN messages — frequently asked  
questions  
Add contacts to a message  
To send a message to multiple contacts, click the  
trackwheel. Click Add To, Add Cc, or Add Bcc.  
Open a message  
To attach a contact to a message, click the  
trackwheel. Click Attach Address.  
An unopened email message appears in the  
messages list with a closed envelope icon. After  
you open the message, the closed envelope  
changes to an open envelope.  
Set the importance level  
When composing a message, click the trackwheel.  
Click Options. Set the Importance field to High or  
Low. Save your changes.  
Send an email message  
1. In the messages list, click the trackwheel.  
2. Click Compose Email.  
Change sent messages  
3. Click [Use Once].  
To change the text in a sent message and resend  
it, open the message. Click the trackwheel. Click  
Edit. Change the text. Click the trackwheel. Click  
Send.  
4. Click Email.  
5. Type an email address.  
6. Click the trackwheel.  
7. Click Continue.  
8. Type a message.  
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To change the recipient of a sent message and  
resend it, open the message. Click the trackwheel.  
Click Edit. Select a contact. Click the trackwheel.  
Click Change Address. Click a new contact. Send  
your message.  
To view messages within a specific folder, in the  
messages list, click the trackwheel. Click View  
Folder. Click a folder. Click Select Folder.  
Delete multiple messages at one  
time  
To delete multiple messages, hold the Shift key  
and select a series of messages. Press the Delete  
key.  
To resend your message to the same contact, open  
the message. Click the trackwheel. Click Resend.  
Manage messages  
Open a message. Click the trackwheel. Perform  
one of the following actions:  
To delete sent and received messages prior to and  
including a date, click a date. Click Delete Prior.  
Save  
Note:  
Reply  
When you reconcile your handheld with your  
mailbox, any messages that you deleted from your  
handheld using the Delete Prior option are not  
deleted from your mailbox.  
Forward  
Reply To All  
Delete  
Related topic  
To delete the original message from a reply, click  
the trackwheel. Click Delete Original Text.  
Reconcile deleted messages  
Mark a message as opened or  
unopened  
To change the status of a message, click a  
File messages  
To file a message, click the message. Click File.  
Click a folder. Click File.  
message. Click Mark Opened or Mark Unopened.  
Notes:  
To change the status of multiple unread messages  
to read, click a date field. Click Mark Prior Opened.  
To expand a folder, click a folder with a plus sign  
(+) beside it. Click Expand.  
To collapse a folder, click a folder with a minus  
sign (-) beside it. Click Collapse.  
Related topics  
Can I file messages?  
View filed messages  
View filed messages  
To display all filed messages in the messages list,  
in the messages options, click General Options.  
Set the Hide Filed Messages field to No.  
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PIN messages  
About PIN messages  
Find your PIN  
6. Click the trackwheel.  
7. Click Continue.  
8. Type a message.  
9. Click the trackwheel.  
10. Click Send.  
Open a message  
Send a PIN message  
Save draft messages  
Add contacts to a message  
Change sent messages  
Manage messages  
Note:  
Delete multiple messages at one time  
Mark a message as opened or unopened  
Search the messages list  
Search the handheld  
If you have added contacts to the address book,  
you can select a contact from the list after you  
click Compose PIN.  
Email and PIN messages — frequently asked  
questions  
About PIN messages  
A personal identification number (PIN) uniquely  
identifies each BlackBerry handheld on the  
network. If you know the PIN of another  
BlackBerry handheld user, you can send a PIN  
message to that person. PIN messages are not  
routed through an existing email account.  
When your PIN message is delivered to the  
recipient, a D appears with a check mark in the  
messages list.  
Find your PIN  
In the handheld options, click Status.  
Send a PIN message  
1. In the messages list, click the trackwheel.  
2. Click Compose PIN.  
15  
 
               
16  
 
SMS messages  
About SMS messages  
include the country code and the area code.  
Find your SMS number  
Type an SMS number  
Open an SMS message  
In the phone, set your smart-dialing options to  
avoid typing the country code and area code.  
Send an SMS message  
Save draft messages  
Related topic  
Manage messages  
About smart dialing  
Resend an SMS message  
Open an SMS message  
Enable cell broadcast messages  
Manage cell broadcast channels  
Delete multiple messages at one time  
Mark a message as opened or unopened  
Search the messages list  
An unopened SMS message appears in the  
messages list with a closed italic envelope icon.  
After you open the message, the closed italic  
envelope changes to an open italic envelope.  
Send an SMS message  
1. In the messages list, click the trackwheel.  
Search the handheld  
Leave SMS messages on the SIM card  
SMS messages — frequently asked questions  
2. Click Compose SMS.  
3. Click [Use Once].  
4. Click SMS.  
About SMS messages  
5. Type the SMS-compatible phone number.  
6. Click the trackwheel.  
7. Click Continue.  
With an SMS-compatible phone number, you can  
send and receive short message service (SMS)  
messages. An SMS-compatible number is a phone  
number (work, home, mobile, or pager) that your  
service provider enables for SMS.  
8. Type a message.  
9. Click the trackwheel.  
10. Click Send.  
You can send SMS messages to contacts who have  
SMS-compatible phone numbers.  
Note:  
Find your SMS number  
If you have added contacts to the address book,  
you can select a contact from the list after you  
click Compose SMS.  
In the phone, the My Number field displays your  
phone number. If your handheld is enabled for  
SMS, this number is also your SMS number.  
17  
 
                       
Manage messages  
Manage cell broadcast channels  
Open a message. Click the trackwheel. Perform  
one of the following actions:  
The cell broadcast channels that you subscribe to  
determine the kind of information messages that  
you receive. In the handheld options, click SMS.  
Select a channel from the list. Click the  
Save  
Reply  
trackwheel. Perform one of the following actions:  
Forward  
Delete  
To receive messages from a new channel,  
click Add Channel.  
To specify a preferred name for the selected  
channel, click Set Nickname.  
To remove the history from an SMS message,  
when replying, click the trackwheel. Click Remove  
History.  
To stop receiving messages from the selected  
channel, click Disable.  
Resend an SMS message  
To remove the selected channel, click Delete  
Channel.  
To resend your SMS message to the same contact,  
open the message. Click the trackwheel. Click  
Resend.  
Note:  
To specify the languages in which you would like  
to receive cell broadcast messages, scroll down the  
list and select a cell broadcast language. Click the  
About cell broadcast messages  
If your service provider supports cell broadcasting,  
and provides you with access to a cell  
broadcasting channel, you can receive information  
messages from the wireless network. These SMS  
messages can communicate information about  
weather, sports, traffic, or other news directly to  
your handheld. For more information on cell  
broadcasting, contact your service provider.  
Related topic  
About cell broadcast messages  
Enable cell broadcast messages  
To enable cell broadcasting, in the handheld  
options, click SMS. Set the Cell Broadcasting  
Service field to On.  
Related topic  
About cell broadcast messages  
18  
 
                 
MMS messages  
About MMS messages  
Manage MMS messages  
Open an MMS message. Click the trackwheel.  
Perform one of the following actions:  
Find your MMS number  
Open an MMS message  
Save  
Manage MMS messages  
Forward  
Delete  
Delete multiple messages at one time  
Mark a message as opened or unopened  
Search the messages list  
To view the MMS content if it does not appear  
automatically, click Retrieve.  
Search the handheld  
Additional options might also be available if the  
message contains .smil content.  
MMS messages — frequently asked questions  
About MMS messages  
With an MMS-compatible number, you can receive  
multi-media message service (MMS) messages. An  
MMS-compatible number is a phone number  
(work, home, mobile, or pager) that your service  
provider enables for MMS.  
If your service provider supports MMS, you can  
receive MMS messages that contain content in  
.jpg, .gif, .wbmp, .png, .txt, .midi, or .smil format.  
Find your MMS number  
In the phone, the My Number field displays your  
phone number. If your service provider supports  
MMS, this number is also the number at which  
you receive MMS messages.  
Open an MMS message  
An unopened MMS message appears in the  
messages list with a closed italic envelope icon.  
After you open the message, the closed italic  
envelope changes to an open italic envelope.  
19  
 
                   
20  
 
Search  
About search  
Search for a specific contact  
Search for a subject  
Search the messages list  
Search the handheld  
Use saved searches  
To view your saved searches, in the messages list,  
click the trackwheel. Click Search. Click the  
trackwheel. Click Recall.  
About search  
You can search the messages list using criteria  
that you set and save those searches for future  
use. You can also search for contacts or search for  
all messages containing the same subject.  
Click a search. Perform one of the following  
actions:  
View  
Edit  
You can also search the handheld to find content  
across all programs. With the global search, files  
which appear in the search results can be used  
just as they would in the original program. For  
example, you can manage email messages in your  
search results the same way that you would in the  
messages list.  
Delete  
To view the terms of your last search quickly, in  
the list of searches, click the trackwheel. Click Last.  
Search for a specific contact  
To search for all messages from a specific sender,  
click the message. Click Search Sender.  
Search the messages list  
1. In the messages list, click the trackwheel.  
2. Click Search.  
To search for all messages to a specific recipient,  
click the message. Click Search Recipient.  
3. Set the search criteria.  
4. Click the trackwheel.  
5. Click Save.  
Search for a subject  
To search for all messages with the same subject,  
click a message. Click Search Subject.  
6. Add a name and a shortcut key for your  
search.  
Search the handheld  
1. In the search program, type text in the Text  
field to search the records on your handheld.  
7. Click the trackwheel.  
8. Click Save.  
Note:  
2. In the Name field, type text to search using  
the names of contacts in your address book,  
calendar, or messages list.  
You can search without saving the details for the  
search. After you set the criteria, click the  
trackwheel. Click Search.  
3. Select the check boxes for the programs to  
search.  
Related topics  
4. Click Search.  
Use saved searches  
21  
 
                                 
Notes:  
If you type more than one word in the Text or  
Name field, all the words must appear in the same  
field for the search to be successful.  
File attachments are not searched when you  
search across the handheld programs.  
To expand a folder, click a folder with a plus sign  
(+) beside it. Click Expand.  
To collapse a folder, click a folder with a minus  
sign (-) beside it. Click Collapse.  
Related topic  
How do I search for text within a file  
attachment?  
22  
 
Attachments  
To update contact information, when viewing an  
address book attachment, click the trackwheel.  
Click Update Address.  
About attachments  
Use address book attachments  
Open a file attachment  
Open a file attachment  
1. Place your cursor in the name of the file  
attachment.  
Open an image attachment  
Navigate attachments  
Attachments — frequently asked questions  
2. Click the trackwheel.  
3. Click Open Attachment.  
About attachments  
4. Select Table of Contents to open an  
automatically generated table of contents for  
the file attachment, or select Full Content to  
open the complete file attachment.  
Address book attachments enable recipients of  
your messages to view and add contacts to their  
handheld address books. When you open a  
message that contains an address book  
attachment, a book icon appears at the bottom of  
the message with the name of the attached  
contact.  
5. Click the trackwheel.  
6. Click Retrieve.  
You can view certain types of file attachments on  
your handheld, including .zip, .htm, .html, .doc,  
.dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can  
also view .bmp, .gif, .jpg, .png, .tif image  
attachments.  
Open an image attachment  
1. Place your cursor in the name of the image  
attachment.  
2. Click the trackwheel.  
A message with a file attachment appears in the  
messages list with a paperclip icon.  
3. Click View Attachment.  
Navigate attachments  
Related topic  
To open content that is embedded within a  
document or spreadsheet, click a content link.  
Click Retrieve. Examples of embedded content  
include tables, images, footnotes, text boxes, or  
comments. Press the Escape button to return to  
the main attachment content.  
Can I view file attachments on my handheld?  
Use address book attachments  
To view an address book attachment, in an open  
message, click the trackwheel. Click View  
Attachment.  
To scroll horizontally in a spreadsheet, hold the Alt  
key and roll the trackwheel.  
To add the contact information to your address  
book, when viewing an address book attachment,  
click the trackwheel. Click Add to Address Book.  
To move to a specific cell within a spreadsheet,  
click the trackwheel. Click Go to Cell. Type the cell  
co-ordinates and click the trackwheel.  
23  
 
                               
To display the contents of a specific cell in a  
spreadsheet, click the trackwheel. Click View Cell.  
To switch to a different worksheet in a  
spreadsheet, click the trackwheel. Click Select  
Worksheet. Click a worksheet.  
To view the previous worksheet in a spreadsheet,  
click the trackwheel. Click Prev Sheet.  
To view the next worksheet in a spreadsheet, click  
the trackwheel. Click Next Sheet.  
To pan horizontally across an image, hold the Alt  
key and roll the trackwheel.  
To zoom into or out of an image, click the  
trackwheel. Click Zoom In or Zoom Out.  
To zoom to the original image size, click the  
trackwheel. Click Zoom 1:1.  
To turn an image 90 degrees in a clockwise  
direction, click the trackwheel. Click Rotate.  
To view an image in more detail after zooming in,  
click the trackwheel. Click Enlarge Area.  
24  
 
         
Synchronizing data  
Note:  
About email reconciliation  
Set the Wireless Reconcile option for each  
message service on your handheld.  
Set wireless email reconciliation  
Reconcile deleted messages  
About PIM synchronization  
Set wireless PIM synchronization  
Related topic  
Can I reconcile email messages over the  
wireless network?  
Synchronization — frequently asked  
questions  
Reconcile deleted messages  
To set how deleted messages are reconciled  
between your handheld and mailbox, in the  
messages options, click Email Reconciliation. Set  
the Delete On field.  
About email reconciliation  
Email reconciliation means that any message you  
file or delete on your handheld will also be filed or  
deleted in your mailbox. Likewise, any changes  
that you make to messages in your mailbox are  
reflected on your handheld.  
Note:  
Set the Email Reconciliation option for each  
message service on your handheld.  
If your handheld integration option supports  
wireless email reconciliation, changes are  
automatically reconciled over the wireless  
network.  
Related topic  
Delete multiple messages at one time  
If your handheld integration option does not  
support wireless email reconciliation, changes are  
reconciled using the BlackBerry Desktop Software.  
For more information on manual email  
reconciliation, refer to the BlackBerry Desktop  
Software Online Help.  
About PIM synchronization  
You can synchronize personal information  
management (PIM) items such as tasks, memos,  
contacts, and calendar entries so that the entries  
on your handheld and in your desktop email  
program are identical.  
Related topic  
If your handheld is integrated with an email  
account using a BlackBerry Enterprise Server  
version 2.1 or later and wireless calendar  
Can I reconcile email messages over the  
wireless network?  
synchronization is enabled, you can synchronize  
your calendar entries over the wireless network.  
You can synchronize all other PIM items using the  
BlackBerry Desktop Software. For more  
information on synchronizing PIM items manually  
or configuring wireless calendar synchronization  
using the desktop software, refer to the BlackBerry  
Desktop Software Online Help.  
Set wireless email reconciliation  
In the messages options, click Email  
Reconciliation. Set the Wireless Reconcile field to  
On.  
25  
 
                       
Set wireless PIM synchronization  
You can set wireless calendar synchronization  
using the BlackBerry Desktop Software. For more  
information, refer to the BlackBerry Desktop  
Software Online Help.  
26  
 
   
Backing up and restoring handheld data  
About backing up handheld data  
About restoring handheld data  
About backing up handheld data  
If you are using the BlackBerry Desktop Software  
with your handheld, you can back up your  
handheld data using the Backup and Restore tool.  
For more information on manual handheld data  
backup, refer to the BlackBerry Desktop Software  
Online Help.  
About restoring handheld data  
If you are using the BlackBerry Desktop Software  
with your handheld and you have a backup of  
your handheld data on your computer, you can  
restore the data using the Backup and Restore  
tool. For more information on restoring handheld  
data manually, refer to the BlackBerry Desktop  
Software Online Help.  
27  
 
         
28  
 
Typing  
Type text  
Press the Backspace key to delete letters that  
you have typed.  
Cut or copy text  
Related topic  
Typing  
Paste text  
Use AutoText  
Create an AutoText entry  
Change AutoText entries  
Add an entry to the custom word list  
Change custom word list entries  
Clear the custom word list  
Set the cursor speed  
Cut or copy text  
Click the trackwheel. Click Select. Select content.  
Click the trackwheel. Click Cut or Copy.  
Paste text  
Place the cursor where you want to insert the cut  
or copied text. Click the trackwheel. Click Paste.  
Typing — frequently asked questions  
Use AutoText  
AutoText automatically replaces text that you  
type. Use AutoText to correct spelling and to  
replace abbreviations with complete words.  
Type text  
To type in most fields, use the assisted typing  
input method. Press each letter key once until you  
have typed an entire word. When you use assisted  
typing technology, the letters on the screen will  
change automatically until the word is complete.  
Your handheld has built-in AutoText entries that  
correct common mistakes. For example, AutoText  
changes hte to the.  
You create AutoText entries for your common  
typing mistakes or for abbreviations. For example,  
you might create an AutoText entry that replaces  
ttyl with talk to you later.  
For example, to type the word run, press RE + UI +  
BN, and press the Space key.  
If you type all of the letters in a word and the  
word does not appear correctly, or if more than  
one word is available for the keys that you  
pressed, use the list to build any desired word.  
To use AutoText, type an AutoText entry. Press the  
Space key.  
Press the Next key to move through  
selections in the list. You can also roll the  
trackwheel to move forward and back in the  
list.  
Create an AutoText entry  
1. In the handheld options, click AutoText.  
2. Click the trackwheel.  
Press the Enter key or click the trackwheel to  
choose a selection from the list and continue  
typing the same word.  
3. Click New.  
4. In the Replace field, type the text to replace.  
5. In the With field, type the text to appear.  
Press the Space key to choose a selection  
from the list and begin typing a new word.  
29  
 
                     
6. In the Using field, set whether the entry is  
capitalized exactly as typed (Specified Case)  
or whether the entry is capitalized according  
to its context (SmartCase).  
3. Click the trackwheel.  
4. Click Custom word list.  
5. Click the trackwheel.  
6. Click New.  
7. Set the language.  
8. Click the trackwheel.  
9. Click Save.  
7. Type a word or letter combination.  
8. Click the trackwheel.  
9. Click Save.  
Related topic  
Related topic  
What is the Insert Macro menu item?  
About the custom word list  
Change AutoText entries  
Change custom word list entries  
1. In the handheld options, click Language.  
2. Click Input options.  
To view your AutoText entries, in the handheld  
options, click AutoText.  
Click an AutoText entry. Perform one of the  
following actions:  
3. Click the trackwheel.  
4. Click Custom word list.  
5. Click the trackwheel.  
6. Click Edit or Delete.  
Edit  
Delete  
About the custom word list  
Your handheld enables you to type most words  
and letter combinations by presenting the  
combinations in a list below the text. If you type a  
word or letter combination that your handheld  
does not recognize, it is automatically added to  
the custom word list so that it will appear correctly  
in the list when you type. You can also manually  
add entries to the custom word list.  
Clear the custom word list  
To delete all entries in the custom dictionary, in  
the handheld options, click Language. Click Input  
options. Click Clear learning cache. Click Yes.  
Set the cursor speed  
In the handheld options, click Screen/Keyboard.  
Set the Key Rate field to Slow or Fast. Save your  
changes.  
Note:  
To set the custom word list so that new words are  
not added automatically, in the handheld options,  
click Language. Click Input options. Set the Auto  
word learning field to Off.  
Typing — frequently asked questions  
Can I turn off address book name recognition  
when I type?  
Add an entry to the custom word list  
1. In the handheld options, click Language.  
2. Click Input options.  
Can I change the order of items that appear  
in the list when I type?  
How do I type a word that my handheld does  
not recognize?  
30  
 
                         
Can I change the input method for my  
handheld?  
Can I change the input method for  
my handheld?  
Yes. Your handheld uses the assisted typing input  
method in most text fields and the multi-tap input  
method in phone number and password fields.  
What is the Insert Macro menu item?  
How do I undo an AutoText change?  
To switch between input methods when you are  
typing, hold *.  
Can I turn off address book name  
recognition when I type?  
To set your handheld to use the multi-tap input  
method in all fields, in the handheld options, click  
Language. Set the Input Method field to  
<Language> Multitap.  
Your handheld recognizes the names in your  
address book when you type them. If you want to  
stop your handheld from recognizing the names in  
your address book, in the handheld options, click  
Language. Click Input options. Set the Use  
address book as data source field to Off.  
To set your handheld to use the assisted typing  
input method in most fields except the password  
and number fields, in the handheld options, click  
Language. Set the Input Method to <Language>.  
Can I change the order of items that  
appear in the list when I type?  
What is the Insert Macro menu item?  
Yes. When you type a series of keys, the most  
frequently chosen words or letter combinations  
appear first in the list. To set your handheld so  
that frequently chosen items do not appear first,  
in the handheld options, click Language. Click  
Options. Set the Frequency learning field to No.  
Use the Insert Macro menu item to insert common  
variables, such as the current date or current time,  
into your AutoText entries.  
How do I undo an AutoText change?  
If you type an AutoText entry but do not want it to  
change to the associated text, press the Backspace  
key twice to undo the AutoText change.  
How do I type a word that my  
handheld does not recognize?  
Use the list to help you type a series of letters  
such as an unrecognized word, acronym, or web  
address. Press the first letter key once. Press the  
Next key to select a letter from the list. Press the  
subsequent letter key in the word. Press the Next  
key to select the correct letter combination from  
the list. Continue to type and select the correct  
letters until the text that you want to type displays  
in the list. Press the Enter key to select from the  
list.  
31  
 
               
32  
 
Browser  
The Internet Browser, available from some service  
providers, is also optimized for viewing HTML web  
pages. For more information on Internet Browser  
support, contact your service provider.  
About the browser  
Go to a web page  
Use the browser  
View images  
Go to a web page  
In the browser, click the trackwheel. Click Go To.  
Type a web address. Click OK.  
Copy a link, image, or web page address  
Send a link or image in an email message  
Save an image  
Notes:  
Manage saved images  
Save web page requests  
Create a bookmark  
To insert a period, press the Space key.  
To insert a slash mark (/), press the Shift key + the  
Space key.  
The Go To dialog box tracks the web addresses  
that you type. To go to a web page on the list,  
select the web address and click the trackwheel.  
Change bookmarks  
Clear the browser caches  
About TLS  
Use the browser  
About WTLS  
Navigate web pages using your handheld browser  
the same way that you navigate using a desktop  
browser.  
Browser — frequently asked questions  
About the browser  
To open the browser and display a list of useful  
bookmarks made available by your service  
provider, press the Convenience key.  
Your handheld supports multiple browser types.  
Depending on your service provider and your  
integration option, more than one browser might  
appear. Your service provider might also change  
the browser name to reflect available services.  
To follow a link, click the link. Click Get Link.  
To stop loading a web page, click the trackwheel.  
Click Stop.  
The WAP Browser on your handheld is optimized  
for viewing WML web pages.  
To view the previous web page in the history, click  
the trackwheel. Click Back.  
The BlackBerry Browser is optimized for viewing  
HTML web pages. If your handheld is integrated  
with an email account using the BlackBerry  
Enterprise Server, the BlackBerry Browser also  
enables you to view your corporate intranet. For  
more information, contact your system  
administrator.  
To view the next web page in the history, click the  
trackwheel. Click Forward.  
To go to your home page, click the trackwheel.  
Click Home.  
33  
 
                   
To view a list of the last 20 web pages, click the  
trackwheel. Click History.  
Copy a link, image, or web page  
address  
On a web page, click a link or image. Click Link  
Address, Image Address, or Page Address. Click  
Copy Address.  
To refresh the current web page, click the  
trackwheel. Click Refresh.  
To paste the link address, image address, or page  
address, place the cursor where you want to insert  
the copied text. Click the trackwheel. Click Paste.  
To view the address for the current web page, click  
the trackwheel. Click Page Address.  
To view the address for a link, click the link. Click  
Link Address.  
Send a link or image in an email  
message  
To view the address for an image, click the image.  
Click Image Address.  
1. On a web page, click a link or image.  
2. Click Link Address or Image Address.  
3. Click Send Address.  
To move the browser to the background to use  
another program, click the trackwheel. Click Hide.  
4. Click a contact.  
5. Click Email <contact>.  
To close the browser, click the trackwheel. Click  
Close.  
6. Send your message.  
Note:  
View images  
To send a web page address in an email message,  
on the web page, click the trackwheel. Click Send  
Address. Click a contact. Click Email <contact>.  
Send your message.  
To set how images load in your browser, in the  
browser options, click Browser Configuration. To  
load images while the page is loading, set the  
Show Images field. To show image placeholders if  
images do not load, set the Show Image  
Placeholders field to Yes.  
Save an image  
You can save .jpeg, .png, .gif, and .bmp web page  
images in the pictures list. Saving an image in the  
pictures list enables you to set the image as a  
screen saver, or open the image at any time. On a  
web page, click an image. Click Save Image. Save  
your changes.  
To view an image on its own page, click the  
trackwheel. Click Full Image. To return to the web  
page, click the trackwheel. Click Back.  
If you set the Show Images field to No, images are  
not loaded when you load the web page. To load  
some of the images after the web page is loaded,  
click the trackwheel. Click More Images. To load  
all the images, click the trackwheel. Click All  
Images.  
Notes:  
The Save Image field is only available for  
BlackBerry Wireless Handhelds with color screens.  
Depending on your service provider, you might  
not be able to save images.  
34  
 
                                   
Related topics  
Delete Bookmark  
Set a screen saver  
Set the Home screen background image  
Related topic  
Organize bookmarks into folders  
Manage saved images  
In the pictures list, click an image. Perform one of  
the following actions:  
Organize bookmarks into folders  
In the bookmarks list, click a folder. Perform one of  
the following actions:  
Open  
Add a folder: Click Add Subfolder.  
Delete  
Open a bookmark folder with subfolders:  
Click Expand.  
Save web page requests  
Close a bookmark folder with subfolders:  
Click Collapse.  
While a web page is loading, you can save the  
web page request in the messages list. Saving the  
request to the messages list enables you to use  
other programs while you are waiting for the web  
page to load. Click the trackwheel. Click Save  
Request.  
Rename a folder: Click the trackwheel. Click  
Rename Folder.  
To move a bookmark into a folder, click a  
bookmark. Click Move Bookmark. Roll the  
trackwheel to the new location. Click the  
trackwheel.  
You can also save a web page that has finished  
loading in the messages list. Saving a fully loaded  
web page enables you to open the text on the  
web page at any time. On the web page, click the  
trackwheel. Click Save Page.  
Clear the browser caches  
In the browser options, click Cache Operations.  
Click the trackwheel. Click the button for the type  
of cache that you want to clear.  
Note:  
A saved web page displays content that was  
current at the time the web page was saved. To  
update the content on a saved page, click the  
trackwheel. Click Refresh.  
About TLS  
Transport Layer Security (TLS) provides additional  
authentication and security when you browse web  
pages using the BlackBerry Browser.  
Create a bookmark  
If you are using the BlackBerry Desktop Software,  
you can load TLS using the Application Loader  
tool. For more information on TLS, or on loading  
optional programs, refer to the BlackBerry Desktop  
Software Online Help or contact your system  
administrator.  
Navigate to the web page that you want to  
bookmark. Click the trackwheel. Click Add  
Bookmark.  
Change bookmarks  
In the bookmarks list, click a bookmark. Perform  
one of the following actions:  
Related topic  
What options can I set for BlackBerry  
Browser security?  
Edit Bookmark  
35  
 
                         
About WTLS  
Wireless Transport Layer Security (WTLS) is the  
WAP Browser security layer that provides security  
for WAP services.  
If you are using the BlackBerry Desktop Software,  
you can load WTLS using the Application Loader  
tool. For more information on loading optional  
programs, refer to the BlackBerry Desktop  
Software Online Help.  
Related topic  
What options can I set for WAP Browser  
security?  
36  
 
   
Downloading  
6. Click OK.  
Download an application  
Manage applications  
Note:  
Prevent third-party applications from  
transmitting data  
Depending on your service provider, you might  
not be able to save ring tones.  
Download a ring tone  
Related topics  
Manage downloaded ring tones  
Enable browser push  
Can I listen to a ring tone before I download  
it?  
Manage downloaded ring tones  
Set profiles  
Downloading — frequently asked questions  
Download an application  
On a web page, click the link for the application.  
Click Get Link. Click Download. Click OK.  
Legal notice  
About browser push  
Browser push enables you to receive content from  
web applications without requesting it. For  
example, you can receive updates or notifications  
for weather, stock quotes, or news.  
Related topics  
Legal notice  
Manage applications  
To view a list of applications, in the handheld  
options, click Applications.  
You can enable browser push for your WAP  
Browser, your BlackBerry Browser, or both browser  
types. You can also set which hosts provide this  
information to you.  
To view details for any third-party applications,  
click an application. Click Properties.  
Set notification for different types of browser push  
information, including service load information  
(web pages or applications), service indication  
information (web page addresses or email  
messages), or other types of information.  
To delete a third-party application, click an  
application. Click Delete.  
Related topic  
Legal notice  
When you receive a notification, an icon appears  
in the messages list. Depending on how you  
configure browser push, other notifications might  
also appear.  
Download a ring tone  
1. On a web page, click the .mid or .adp file  
link.  
Notes:  
2. Click Get Link.  
If you set the browser push notification to Auto, a  
dialog box might also appear, if specified by the  
sender.  
3. Click Menu.  
4. Click Save Tune.  
5. Type a name for the ring tone.  
37  
 
                   
If you set the browser push notification to Prompt,  
a dialog box always appears.  
Your handheld must also have sufficient available  
memory to load a program.  
If you set the browser push notification to Reject,  
you receive no additional notification.  
If the program still does not load and your  
handheld is integrated with an email account  
using a BlackBerry Enterprise Server, certain  
programs might not be available to you. For more  
information, contact your system administrator.  
Enable browser push  
1. In the handheld options, click Browser Push.  
2. Select one or more of the check boxes.  
Can I listen to a ring tone before I  
download it?  
Yes. On a web page, click the .mid file link. Click  
button. To stop listening to the ring tone, click the  
3. Set the options for the types of browser push  
notification.  
4. Click the trackwheel.  
5. Click Save.  
Note:  
If you enable browser push notification for your  
WAP Browser, you can also select the Allow WAP  
Push Applications check box.  
Related topic  
About browser push  
Downloading — frequently asked  
questions  
Why can’t I load a new program onto my  
handheld?  
What software version do I have on my  
handheld?  
Can I listen to a ring tone before I download  
it?  
Why can’t I load a new program onto  
my handheld?  
Verify that your handheld radio is turned on and  
that you are within an area of sufficient wireless  
coverage. For more information on wireless  
coverage levels, refer to the printed  
documentation that accompanied your handheld.  
38  
 
                 
Contacts  
3. Type a name for the mailing list.  
5. Click Add Member.  
6. Click a contact.  
Add a contact  
Manage contacts  
Create a mailing list  
Manage mailing lists  
Create a category  
7. Click Continue.  
8. Click the trackwheel.  
9. Click Save Group.  
Apply categories to contacts  
View contacts by category  
Delete categories  
Manage mailing lists  
To manage mailing lists, click a mailing list.  
Perform one of the following actions:  
Add a pause or wait  
Add contacts from your company address  
book  
View Group  
Edit Group  
Contacts — frequently asked questions  
Delete Group  
Add a contact  
In the address book, click the trackwheel. Click  
New Address. Type the contact information.  
To manage contacts in a mailing list, click a  
contact. Perform one of the following actions:  
View Member  
Change Member  
Delete Member  
Add Member  
Note:  
To add a contact from a message, memo, call log,  
or web page, click the contact information. Click  
Add to Address Book. Type any additional  
information. Click the trackwheel. Click Save.  
Note:  
Manage contacts  
Click a contact. Perform one of the following  
actions:  
When you delete members from a group or delete  
a group, your contacts remain in the address book.  
About categories  
View  
Edit  
You create categories in which to group your  
contacts. You can also narrow the contacts  
displayed in the address book based on  
categories.  
Delete  
Create a mailing list  
1. In the address book, click the trackwheel.  
More than one category can apply to a contact.  
Category names are not case sensitive.  
2. Click New Group.  
39  
 
                         
Categories are shared between the address book,  
the task list, and the memos list. Therefore,  
category changes made in the address book are  
also made in the memos list and task list.  
Add a pause or wait  
Use a wait or a pause to separate additional  
numbers, for example a password or extension,  
from the main phone number. When the main  
phone number is dialed, your handheld either  
pauses before dialing the additional numbers  
(pause) or prompts you to type them (wait).  
Create a category  
1. In the address book, click the trackwheel.  
2. Click Filter.  
When creating or editing a contact, in a phone  
number field, click the trackwheel. Click Add Wait  
or Add Pause. Type the additional numbers.  
3. Click the trackwheel.  
4. Click New.  
About remote address book search  
5. Type a name for the category.  
6. Click the trackwheel.  
To find and add contacts from your company  
address book, your handheld must be integrated  
with an email account using the BlackBerry  
Enterprise Server version 3.5 or later for  
Microsoft® Exchange, or BlackBerry Enterprise  
Server version 2.2 or later for IBM® Lotus®  
Domino®. For more information, contact your  
system administrator.  
Related topic  
About categories  
Apply categories to contacts  
When creating or editing a contact, click the  
trackwheel. Click Categories. To select the  
categories that apply to the contact, press the  
Space key. Save your changes.  
Add contacts from your company  
address book  
1. In the address book, click the trackwheel.  
View contacts by category  
2. Click Lookup.  
To view all contacts within a category, in the  
address book, click the trackwheel. Click Filter.  
Select a category. Press the Space key.  
3. Type the name of the contact.  
4. Click the trackwheel.  
To view all contacts again, click the trackwheel.  
Click Filter. To clear the check boxes beside any  
selected categories, press the Space key.  
5. After the search is complete, click the  
trackwheel.  
6. Click View Lookup.  
7. Click a contact.  
8. Click Add.  
Delete categories  
In the address book, click the trackwheel. Click  
Filter. Click a category. Click Delete. The category  
is deleted, but any contacts that applied to the  
category remain in the address book.  
Notes:  
You can also type part of the contact name to  
widen the search results.  
To add all the contacts found during the search,  
click Add All.  
40  
 
                             
Related topics  
About remote address book search  
Manage remote address book search results  
Manage remote address book search  
results  
To view information for a contact, in the search  
results, click a contact. Click View.  
To delete a contact from the search results, click  
the trackwheel. Click Delete.  
To delete the search results, click the trackwheel.  
Click Delete Lookup.  
41  
 
   
42  
 
Calendar  
To move forward or back by a time period, click  
the trackwheel. Click Prev or Next.  
About the calendar  
Change the calendar view  
Use the calendar  
Schedule an appointment  
1. In the calendar, click the trackwheel.  
2. Click New.  
Schedule an appointment  
Schedule an appointment quickly  
Schedule a meeting  
3. Type the appointment details.  
4. Set whether the appointment should recur.  
5. Click the trackwheel.  
Manage appointments and meetings  
Respond to meeting invitations  
Change meeting participants  
Calendar — frequently asked questions  
6. Click Save.  
Notes:  
If your appointment recurs:  
About the calendar  
Set the Every field to change the frequency or the  
appointment. For example, to set an appointment  
to recur every three days, set the Every field to 3.  
With the handheld calendar, you can view your  
appointments and meetings in one of four views.  
Day, Week, and Month views show all of your  
appointments for the selected time period, while  
Agenda view shows all of your scheduled  
appointments in a list.  
Select the Relative Date check box for the  
appointment to recur on a relative date. For  
example, set an appointment to recur on the last  
Friday of each month, or on the 28th of each  
month.  
Change the calendar view  
To change to another calendar view (Day, Week,  
Month, or Agenda), click the trackwheel. Click a  
view.  
In the Days field, set the days on which the weekly  
appointment should recur. To select a day, press  
the Enter key.  
To change the default view when you open the  
calendar, click Options. Set the Initial View field.  
Related topics  
Change the default reminder time  
About power off and reminders  
Use the calendar  
To go to a specific date, click the trackwheel. Click  
Go to Date.  
Schedule an appointment quickly  
To go to the current date, click the trackwheel.  
Click Today.  
1. In the calendar options, verify that the  
Enable Quick Entry field is set to Yes.  
2. In Day view, beside the start time, type the  
subject of the appointment.  
43  
 
                           
3. Type a location in parentheses.  
Select the Relative Date check box for the  
appointment to recur on a relative date. For  
example, set an appointment to recur on the last  
month.  
4. To change the start and end times, hold the  
Right Shift key and roll the trackwheel.  
5. Click the trackwheel.  
Related topics  
In the Days field, set the days on which the weekly  
appointment should recur. To select a day, press  
the Enter key.  
Change the default reminder time  
About power off and reminders  
Related topics  
Change the default reminder time  
Change the default reminder time  
About power off and reminders  
In the calendar options, set the Default Reminder  
field to the amount of time before the  
appointment that the handheld reminds you. The  
default is 15 minutes.  
Manage appointments and meetings  
In Month view, to view your list of appointments,  
click a day. Click View Appts.  
Related topic  
About power off and reminders  
To view or change the appointment or meeting  
details, click the appointment or meeting. Click  
Open. If you change a meeting, you are prompted  
to notify the contacts invited to the meeting.  
Schedule a meeting  
1. In the calendar, click the trackwheel.  
2. Click New.  
To delete an appointment or meeting, click the  
appointment or meeting. Click Delete. If you  
delete a meeting, you are prompted to notify the  
contacts invited to the meeting.  
3. Type the meeting details.  
4. Set whether the meeting should recur.  
5. Click the trackwheel.  
6. Click Invite Attendee.  
7. Click a contact.  
Respond to meeting invitations  
In an open meeting invitation, click the  
trackwheel. Perform one of the following actions:  
8. Click Invite.  
Accept or Accept with comments  
Tentative or Tentative with comments  
Decline or Decline with comments  
9. Click the trackwheel.  
10. Click Save.  
Notes:  
To check your calendar when replying to a  
meeting invitation, click the trackwheel. Click  
View Calendar.  
If your meeting recurs:  
Set the Every field to change the frequency of the  
appointment. For example, to set an appointment  
to recur every three days, set the Every field to 3.  
44  
 
                     
Note:  
If you delete a meeting invitation from the  
messages list before you accept or decline it, the  
appointment is deleted from your desktop  
calendar.  
Change meeting participants  
Open the meeting. In an Accepted or Declined  
field, click a contact. Perform one of the following  
actions:  
Invite Attendee  
Change Attendee  
Remove Attendee  
45  
 
   
46  
 
Tasks  
Create a task  
Use tasks  
Click a task. Perform one of the following actions:  
Use tasks  
Open  
Change task status  
Create a category  
Mark Completed  
Mark In Progress  
Delete  
Apply categories to tasks  
View tasks by category  
Delete categories  
Delete Completed  
Tasks — frequently asked questions  
Change task status  
To change the status for a task to Waiting or  
Deferred, edit the Status field for the task.  
Create a task  
1. In the task list, click the trackwheel.  
2. Click New.  
About categories  
3. Type the task details.  
4. Set a due date for the task.  
5. Set whether the task should recur.  
6. Click the trackwheel.  
7. Click Save.  
You create categories in which to group your  
tasks. You can also narrow the tasks displayed in  
the task list based on categories.  
Category names are not case sensitive. More than  
one category can apply to a task. If you use Lotus  
Notes® as your desktop email program, you can  
apply more than one category to a task on your  
handheld, but only one category will synchronize  
with the task in your desktop email program.  
Notes:  
If your task recurs:  
Categories are shared between the address book,  
the task list, and the memos list. Therefore,  
category changes made in the task list are also  
made in the address book and the memos list.  
Set the Every field to change the frequency of the  
task. For example, to set a task to recur every three  
days, set the Every field to 3.  
Select the Relative Date check box for the task to  
recur on a relative date. For example, set a task to  
recur on the last Friday of each month, or on the  
28th of each month.  
Create a category  
1. In the task list, click the trackwheel.  
2. Click Filter.  
In the Days field, set the days on which the weekly  
task should recur. To select a day, press the Enter  
key.  
3. Click the trackwheel.  
4. Click New.  
5. Type a name for the category.  
47  
 
                     
6. Click the trackwheel.  
Related topic  
About categories  
Apply categories to tasks  
When creating or editing a task, click the  
trackwheel. Click Categories. To select the  
categories that apply to the task, press the Space  
key. Save your changes.  
View tasks by category  
To view all tasks within a category, in the task list,  
click the trackwheel. Click Filter. Select a category.  
Press the Space key.  
To view all tasks again, click the trackwheel. Click  
Filter. To clear the check boxes beside any selected  
categories, press the Space key.  
Delete categories  
In the task list, click the trackwheel. Click Filter.  
Click a category. Click Delete. The category is  
deleted, but any tasks applied to the category  
remain in the tasks list.  
Tasks — frequently asked questions  
Can I remove the prompt that appears before  
I delete contacts, calendar entries, tasks, or  
memos?  
Can I change how my contacts, tasks, or  
memos are displayed?  
Can I clear all the categories that apply to a  
contact, task, or memo?  
How do I know how many contacts, calendar  
entries, tasks, or memos I have saved?  
48  
 
                 
Memos  
3. Click the trackwheel.  
4. Click New.  
Write a memo  
Use memos  
5. Type a name for the category.  
6. Click the trackwheel.  
Create a category  
Apply categories to memos  
View memos by category  
Delete categories  
Related topic  
About categories  
Memos — frequently asked questions  
Apply categories to memos  
When creating or editing a memo, click the  
trackwheel. Click Categories. To select the  
categories that apply to the memo, press the  
Space key. Save your changes.  
Write a memo  
In the memos list, click the trackwheel. Click New.  
Type a title. Type the body of the memo.  
Use memos  
Click a memo. Perform one of the following  
actions:  
View memos by category  
To view all memos within a category, in the  
memos list, click the trackwheel. Click Filter. Select  
a category. Press the Space key.  
View  
Edit  
To view all memos again, click the trackwheel.  
Click Filter. To clear the check boxes beside any  
selected categories, press the Space key.  
Delete  
About categories  
Delete categories  
You create categories in which to group your  
memos. You can also narrow the memos displayed  
in the memos list based on categories.  
In the memos list, click the trackwheel. Click Filter.  
Click a category. Click Delete. The category is  
deleted, but any memos applied to the category  
remain in the memos list.  
Category names are not case sensitive. More than  
one category can apply to a memo.  
Memos — frequently asked questions  
Categories are shared between the address book,  
the task list, and the memos list. Therefore,  
category changes made in the memos list are also  
made in the address book and the task list.  
Can I remove the prompt that appears before  
I delete contacts, calendar entries, tasks, or  
memos?  
Can I change how my contacts, tasks, or  
memos are displayed?  
Create a category  
1. In the memos list, click the trackwheel.  
Can I clear all the categories that apply to a  
contact, task, or memo?  
2. Click Filter.  
49  
 
                                   
How do I know how many contacts, calendar  
entries, tasks, or memos I have saved?  
50  
 
Alarm  
Set the alarm  
Alarm — frequently asked questions  
Why didn’t my alarm notify me on a Saturday  
or Sunday?  
Set the alarm volume  
Silence the alarm  
What is the escalating volume level?  
Turn off the alarm  
Can I set a snooze feature for my alarm?  
Alarm — frequently asked questions  
Why didn’t my alarm notify me on a  
Saturday or Sunday?  
In the alarm, verify that the Active on Weekends  
field is set to Yes. If this field is set to No, your  
alarm does not sound on Saturdays or Sundays.  
Set the alarm  
1. In the alarm, set the Daily Alarm field to On.  
2. Set the time when the alarm should sound.  
3. Set whether to snooze the alarm and the  
length of the snooze.  
Can I set a snooze feature for my  
alarm?  
Yes. In the alarm, change the Snooze field from  
Off to a number. When the alarm sounds, press  
any key to snooze it for the specified amount of  
time.  
4. Set the type of notification for the alarm.  
5. Click the trackwheel.  
6. Click Save.  
When you set the alarm, a bell icon appears  
beside the date in the handheld status section of  
the screen.  
Related topic  
About power off and reminders  
Set the alarm volume  
When you set the alarm, you can specify the type  
of notification, including the tune, the volume  
level, and the number of times that the tune plays.  
Silence the alarm  
Press any key. If snooze is enabled, in the Daily  
Alarm dialog box, click Snooze.  
Turn off the alarm  
In the alarm, set the Daily Alarm field to Off.  
51  
 
                                       
52  
 
Calculator  
Use the calculator memory  
Convert measurements  
Use the calculator memory  
To store a number in the memory, type a number.  
Click M+.  
To recall the memory, click MR.  
To delete the memory, click MC.  
To replace the memory, type a number. Click MS.  
Convert measurements  
In the calculator, type a number. Click Menu. To  
convert the number from imperial to metric, click  
To Metric. To convert the number from metric to  
imperial, click From Metric. Click a conversion  
type.  
53  
 
         
54  
 
Bluetooth®  
After you pair with a device, you can set your  
handheld to connect with that device without  
prompting you.  
About Bluetooth®  
Turn the Bluetooth® radio on and off  
Pair with another Bluetooth® device  
Manage paired devices  
Pair with another Bluetooth® device  
1. In the handheld options, click Bluetooth.  
Set handheld Bluetooth® identification  
2. Click the trackwheel.  
3. Click Add Device.  
Use Bluetooth® wireless technology during a  
call  
4. Click the name of the device with which you  
want to pair.  
Bluetooth® — frequently asked questions  
About Bluetooth®  
5. Authenticate the device you want to pair  
with by typing a passkey in the Enter passkey  
for <device name> field.  
Bluetooth wireless technology enables your  
handheld to establish wireless connections with  
other devices in your area. Use your handheld  
Bluetooth radio to connect your handheld with  
other Bluetooth wireless technology-enabled  
devices such as a handsfree car kit or wireless  
headset.  
6. Type the same passkey on the device to  
which you are pairing.  
Notes:  
Verify that the device you want to pair with is in  
the correct mode for pairing.  
Turn the Bluetooth® radio on and off  
The names of devices with which you have already  
paired appear in the list of paired devices;  
however, they will not appear in the list of  
available devices that appears when you click Add  
Device.  
To turn on the Bluetooth radio, in the handheld  
options, click Bluetooth. Select Enable Bluetooth  
and click the trackwheel.  
To turn off the Bluetooth radio, in the handheld  
options, click Bluetooth. Select Disable Bluetooth  
and click the trackwheel.  
Related topic  
About Bluetooth® pairings  
About Bluetooth® pairings  
Manage paired devices  
Pairing your handheld with another Bluetooth  
wireless technology-enabled device establishes an  
association that enables a wireless connection  
when your handheld is within range of the other  
device (a typical range is approximately 10  
meters).  
In the list of paired devices, click a paired device.  
Click Delete Device to remove the device from the  
list of paired devices or click Device Properties to  
perform one of the following actions:  
Edit the paired device name.  
Set whether the paired device can connect  
with your handheld without prompting.  
55  
 
                       
Set whether Bluetooth® connections with  
your handheld are encrypted.  
Set handheld Bluetooth®  
identification  
You can set how your handheld is represented on  
devices with which it is paired.  
In the Bluetooth options, perform one of the  
following actions:  
In the Device Name field, type the name of  
your handheld.  
In the Discoverable field, set whether your  
handheld can be found by other Bluetooth  
wireless technology-enabled devices.  
Use Bluetooth® wireless technology  
during a call  
1. Verify that your handheld Bluetooth radio is  
turned on and your handheld is paired with  
the device you want to use.  
2. During a call, click the trackwheel. Click  
Activate <Bluetooth device>.  
Note:  
If your handheld can not connect with the paired  
device, a dialog box notifies you that the  
connection cannot be made and the call does not  
use the paired device.  
Related topic  
About Bluetooth® pairings  
56  
 
         
Date and time  
Set the date and time  
Can I set the time automatically on my  
handheld?  
Set the date and time  
In the handheld options, click Date/Time. Set the  
date and time. Save your changes.  
Note:  
To set the date and time in the alarm, click the  
trackwheel. Click Change Date/Time.  
Can I set the time automatically on  
my handheld?  
Yes, depending on your service provider, you  
might be able to request the date and time from  
the wireless network. In the handheld options,  
click Date/Time. Click the trackwheel. Click Copy  
Network Time.  
57  
 
           
58  
 
Profiles  
6. Set how you want to be notified for that  
item.  
Set profiles  
Create a notification profile  
Use notification profiles  
Manage downloaded ring tones  
Silence your handheld  
Set the alarm  
7. Click the trackwheel.  
8. Click Save.  
9. Click the trackwheel.  
10. Click Save.  
Set the alarm volume  
Use notification profiles  
Click a profile. Perform one of the following  
actions:  
What is the escalating volume level?  
Set profiles  
Edit  
Notification profiles alert you of appointment and  
task reminders, incoming messages, calls, and  
browser content. You can create a profile that  
specifies which sounds to use, whether to notify  
you when the handheld is in or out of the holster,  
and what volume level to use. You can use  
different sounds for each type of item.  
Delete  
Manage downloaded ring tones  
In the profiles list, click a profile. Click Show  
Tunes. Click a ring tone.  
Perform one of the following actions:  
The handheld has five preset notification profiles:  
Quiet, Loud, Vibrate, Default, and Phone Only. You  
can edit these default profiles, but you cannot  
delete them.  
Listen to the ring tone  
Delete the ring tone  
Silence your handheld  
To silence your handheld, in the profiles list,  
enable the Quiet profile.  
In the profiles list, click a notification profile. Click  
Enable.  
Note:  
To receive only vibrate notification, in the profiles  
list, enable the Vibrate profile.  
To change the current notification profile quickly,  
select a profile. Press the Space key.  
To turn notification back on, in the profiles list,  
select a different profile. Press the Space key.  
Create a notification profile  
1. In the profiles list, click the trackwheel.  
2. Click New.  
Related topic  
Silence the alarm  
3. Type a name for the profile.  
4. Click an item.  
5. Click Edit.  
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What is the escalating volume level?  
If you use the escalating volume level, the  
notification volume level consistently increases  
until the handheld reaches the loudest volume  
level.  
60  
 
     
Screen display  
You can set an image that you saved from a web  
page as your screen saver. In the pictures list, click  
an image. Click Set As Standby Screen. Save your  
changes.  
Use the handheld in the dark  
Set the display language  
Set a screen saver  
Set the Home screen background image  
Set the font  
Note:  
The screen saver is only available for BlackBerry  
Wireless Handhelds with color screens.  
Set a theme for your handheld  
Delete themes  
Related topic  
Save an image  
Use the handheld in the dark  
If you do not use your handheld for a period of  
time, the backlighting turns off automatically.  
Set the Home screen background  
image  
You can set an image that you saved from a web  
page as your Home screen background. In the  
pictures list, click an image. Click Set As Home  
Screen Image.  
To set how long the backlighting stays on if you  
do not use your handheld, in the handheld  
options, click Screen/Keyboard. Set the Backlight  
Timeout field.  
To clear the Home screen background, in the  
pictures list, click the trackwheel. Click Reset  
Home Screen Image.  
Adjust the brightness for the backlighting. In the  
handheld options, click Screen/Keyboard. Change  
the Backlight Brightness field.  
Note:  
The Home screen background setting is only  
available for BlackBerry Wireless Handhelds with  
color screens.  
Note:  
The Backlight Brightness field is only available on  
some BlackBerry Wireless Handhelds with color  
screens.  
Related topic  
Save an image  
Set a screen saver  
1. In the handheld options, click Screen/  
Keyboard.  
Set the font  
1. In the handheld options, click Screen/  
Keyboard.  
2. Set the Standby Screen field to Enabled.  
3. In the Standby Timeout field, set the amount  
of time before the screen saver appears.  
2. Set the Font Family, Font Size, and Font Style  
fields.  
4. Click the trackwheel.  
5. Click Save.  
3. For large fonts, set the Antialias mode field.  
4. Click the trackwheel.  
61  
 
                         
5. Click Save.  
Note:  
Setting a specific font family is only available for  
BlackBerry Wireless Handhelds with color screens.  
Set a theme for your handheld  
On some BlackBerry Wireless Handhelds with  
color screens, you set themes to control the  
appearance of items such as applications,  
indicators, words, and icons. Themes might be pre-  
loaded on your handheld, or you can download  
themes in .cod format.  
In the handheld options click Theme. Click a  
theme name. Click Activate.  
Note:  
To activate a theme quickly, select a theme name.  
Press the Space key.  
Delete themes  
In the handheld options, click Theme. Click a  
theme name. Click Delete.  
Note:  
You might not be able to delete themes that are  
pre-loaded on your handheld.  
62  
 
       
Language  
Set the display language  
Add or remove a display language  
If your handheld software supports multiple  
languages, you can add and remove languages  
using the Application Loader tool in the  
BlackBerry Desktop Software. For more  
information on adding and removing handheld  
software components, refer to the BlackBerry  
Desktop Software Online Help.  
Set the input language  
Add or remove a display language  
Set the display language  
1. In the handheld options, click Language.  
2. In the Language field, select a preferred  
language.  
3. Click the trackwheel.  
4. Click Save.  
Set the input language  
You can set your handheld input method to the  
language in which you prefer to type without  
changing the display language. This will change  
Auto-text and other typing settings to the selected  
language.  
1. In the handheld options, click Language.  
2. In the Input method field, select a preferred  
language.  
3. Click the trackwheel.  
4. Click Save.  
Note:  
The input method field also controls whether your  
handheld uses the multi-tap or the assisted typing  
input method.  
Related topic  
Can I change the input method for my  
handheld?  
63  
 
             
64  
 
Power and battery  
4. Set the Weekend field to Enabled.  
Turn the handheld on and off automatically  
Keep the battery at a full charge  
Check the battery level  
5. Specify the times that the handheld should  
turn on and off on weekends.  
6. Click the trackwheel.  
7. Click Save.  
Extend battery life  
Reset the handheld  
Related topic  
About power off and reminders  
About power off and reminders  
If you turn off your handheld using the Power  
button, or by clicking Turn Power Off on the Home  
screen and selecting Turn Off, your handheld turns  
itself on at the following times:  
Keep the battery at a full charge  
Charge your handheld for approximately 1 to 2  
hours each day.  
when the alarm turns on  
Check the battery level  
In the handheld options, click Status.  
when the handheld is set to turn on  
automatically.  
To turn on your handheld when calendar  
reminders occur, set the handheld to turn on and  
off automatically.  
Extend battery life  
Use the Auto On/Off feature.  
If you turn off your handheld by clicking Turn  
Power Off on the Home screen and selecting Full  
Power Off, your handheld does not turn on until  
you press the Power button.  
Turn off the radio when you are not in an area of  
wireless coverage.  
Delete the original message when you send a  
reply.  
Note:  
Depending on your theme, the location and name  
for the Turn Power Off icon might change. For  
more information on the differences for your  
theme, refer to the printed documentation that  
accompanied your handheld.  
Send a message to multiple contacts using Add  
To, Add Cc, or Add Bcc.  
Charge your handheld regularly.  
Reset the handheld  
Press the Alt key + the Shift key + the Backspace  
key or remove and reinsert the battery.  
Turn the handheld on and off  
automatically  
1. In the handheld options, click Auto On/Off.  
2. Set the Weekday field to Enabled.  
3. Specify the times that the handheld should  
turn on and off on weekdays.  
65  
 
                             
66  
 
Network coverage  
Note:  
Turn the wireless radio on and off  
You might not be able to create a list of preferred  
networks. For more information, contact your  
service provider.  
Add a network to the preferred network list  
Scan for a network to add to the preferred  
network list  
Add a network to the preferred  
network list  
If you add a network manually, you must know the  
network mobile country code (MCC) and mobile  
network code (MNC).  
Manage the preferred network list  
Network coverage — frequently asked  
questions  
Turn the wireless radio on and off  
1. In the handheld options, click Network.  
2. Click the trackwheel.  
To turn on the wireless radio, on the Home screen,  
click Turn Wireless On.  
To turn off the wireless radio, on the Home screen,  
click Turn Wireless Off.  
3. Click My Preferred Network List.  
4. Click the trackwheel.  
Note:  
5. Click Add Network.  
Depending on your theme, the location and name  
for the Turn Wireless On and Turn Wireless Off  
icons might change. For more information on the  
differences for your theme, refer to the printed  
documentation that accompanied your handheld.  
6. Set the priority for this network in your list of  
preferred networks.  
7. Type the network MCC and MNC.  
8. Click the trackwheel.  
9. Click Save.  
About the preferred network list  
Notes:  
Create a list of preferred networks to specify which  
networks are scanned first when you are traveling.  
The handheld completes the Name field if the  
MCC and MNC are recognized.  
Your handheld attempts to connect to the  
preferred networks based on the order in which  
they appear in your preferred network list. If no  
network in the list is available, your handheld  
automatically roams to an appropriate network.  
If you do not know the MCC and MNC for the  
network, you can add the network from the list of  
networks already known to the handheld. When  
adding a network, click the trackwheel. Click  
Select From Known Networks. Click a network.  
Click Select.  
When adding networks to your preferred network  
list, you can scan for, and add, a network that is  
available in your current area, or you can add a  
network that is already known to the handheld.  
Related topic  
About the preferred network list  
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Scan for a network to add to the  
preferred network list  
How do I select a network when  
traveling?  
1. In the handheld options, click Network.  
In most cases when you are traveling, your  
handheld automatically roams to an appropriate  
network.  
2. Click the trackwheel.  
3. Click My Preferred Network List.  
4. Click the trackwheel.  
If you have a preferred network list, your handheld  
will scan first for networks that are available in the  
list.  
5. Click Add Network.  
If your handheld continues to display limited level  
of wireless coverage, you can attempt to improve  
the level of wireless coverage by selecting a  
different network. In the handheld options, click  
Network. Set the Selection Mode field to Manual.  
Click the Scan for Available Networks button. In  
the networks list, click a network. Click Select  
Network.  
6. Click the trackwheel.  
7. Click Select From Available Networks.  
8. Select the network that you want to add.  
9. Click the trackwheel.  
10. Click Select.  
Related topic  
Your SIM card must be provisioned for roaming  
services before you can select a different network.  
roam, contact your service provider.  
About the preferred network list  
Manage the preferred network list  
In the preferred network list, click a network.  
Perform one of the following actions:  
Edit  
Your handheld connects to the selected network  
and remains connected until you select your home  
network again, or until you select another  
network.  
Delete  
Note:  
You cannot edit the name for a network in the  
preferred network list.  
To reconnect to your home network, in the  
handheld options, click Network. Set the Selection  
Mode field to Automatic.  
Network coverage — frequently  
asked questions  
How do I register my handheld with  
the network?  
How do I select a network when traveling?  
How do I register my handheld with the  
network?  
When you select a different network or load new  
programs, your handheld automatically registers  
with the network. To register your handheld  
manually, in the handheld options, click Host  
Routing Table. Click the trackwheel. Click Register  
Now.  
How do I change the order of the networks in  
the preferred network list?  
68  
 
                   
How do I change the order of the  
networks in the preferred network  
list?  
To change the order of the networks listed in your  
preferred network list, select the network that you  
want to move higher in the list. Click the  
trackwheel. Click Edit. Change the priority for the  
network and save your changes. Edit the priority  
for the other networks until the preferred network  
list is in the desired order.  
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70  
 
SIM card  
6. Click the trackwheel.  
7. Click Save.  
About the SIM card phone book  
Add a SIM card contact  
Add SIM card contacts to your address book  
Manage SIM card contacts  
Add SIM card contacts to your  
address book  
1. In the address book, click the trackwheel.  
Leave SMS messages on the SIM card  
Set SIM card security  
2. Click SIM Phone Book.  
3. Click the trackwheel.  
Change the SIM card PIN code  
4. Click Copy All To Address Book.  
About the SIM card phone book  
Notes:  
Your SIM card phone book gives you access to the  
contacts that are saved on your SIM card. The SIM  
card phone book is different from the contacts  
stored in your address book. If you use a different  
SIM card in your handheld, the contacts in your  
SIM card phone book change. However, the  
contacts in your address book are always  
If you attempt to copy a SIM card contact with a  
phone number matching that of a contact already  
listed in the address book, the SIM card contact  
will not be copied.  
If you attempt to copy a SIM card contact with a  
name matching that of a contact already listed in  
the address book, the SIM card contact will be  
copied regardless of whether your address book is  
configured to allow duplicate names.  
available. You can add contacts from your SIM  
card phone book to your address book.  
You can add abbreviated dialing number (ADN)  
entries to your SIM card phone book, and view  
ADN entries and service dialing number (SDN)  
entries. ADN entries appear in plain text and SDN  
entries appear in bold.  
Manage SIM card contacts  
Click a SIM card phone book contact. Perform one  
of the following actions:  
You can create or edit SIM card contacts if your  
SIM card is provisioned for a SIM card phone  
book. For more information, contact your service  
provider.  
Edit  
Delete  
Leave SMS messages on the SIM  
card  
Add a SIM card contact  
When you change SIM cards, any SMS messages  
saved on the SIM card are imported onto your  
handheld. You can set the handheld SMS options  
to keep those messages on the SIM card after they  
appear on the handheld.  
1. In the address book, click the trackwheel.  
2. Click SIM Phone Book.  
3. Click the trackwheel.  
4. Click New.  
5. Type the contact information.  
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In the handheld options, click SMS. Set the Leave  
messages on SIM card field to Yes. Click the  
trackwheel. Click Save.  
Set SIM card security  
1. In the handheld options, click SIM Card.  
2. Click the trackwheel.  
3. Click Enable Security.  
4. Type your SIM card PIN code.  
5. Click the trackwheel.  
Notes:  
Your service provider must provide you with a SIM  
card PIN code to set SIM card security.  
If you type the SIM card PIN code incorrectly three  
times, your SIM card does not function. For more  
information, contact your service provider.  
Change the SIM card PIN code  
To change the SIM card PIN code, SIM card  
security must be enabled.  
1. In the handheld options, click SIM Card.  
2. Click the trackwheel.  
3. Click Change PIN Code.  
4. Type the current SIM card PIN code.  
5. Click the trackwheel.  
6. Type a new SIM card PIN code.  
7. Click the trackwheel.  
8. Type the new SIM card PIN code again.  
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Security  
Type passwords  
Type passwords  
To type a password, use the multi-tap input  
method. Press the key once to type the first letter  
second letter on the key. If your password contains  
capital letters, hold the letter key. Press the Next  
key to select a letter from the list. Press the Enter  
key to lock in the selected letter and continue  
password, press the Enter key.  
Set a handheld password  
Lock the handheld  
Lock the keyboard  
Protect your handheld content  
Reduce handheld content size  
Regenerate encryption keys  
Store a password  
Set a handheld password  
1. In the handheld options, click Security.  
Create a random password  
Use the password keeper  
Copy a password  
2. Set the Password field to Enabled.  
3. Set the security options.  
4. Click the trackwheel.  
5. Click Save.  
Verify security software  
Prevent third-party applications from  
transmitting data  
6. Type a handheld password.  
7. Click the trackwheel.  
8. Retype the handheld password.  
9. Click the trackwheel.  
Clear the handheld  
Set owner information  
Security — frequently asked questions  
About the handheld password  
Related topics  
If you type your handheld password incorrectly  
five times, you must type blackberry before you  
can continue. On subsequent password attempts,  
the characters that you type are displayed.  
About the handheld password  
Change the handheld password  
Disable the handheld password  
If you type your handheld password ten times  
incorrectly, all information is erased from your  
handheld for security reasons.  
Change the handheld password  
1. In the handheld options, click Security.  
2. Click the trackwheel.  
If your handheld is integrated with an email  
account using a BlackBerry Enterprise Server,  
some security settings might differ. For more  
information, contact your system administrator.  
3. Click Change Password.  
4. Type your current handheld password.  
5. Click the trackwheel.  
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6. Type a new handheld password.  
7. Click the trackwheel.  
To unlock the keyboard, double-click the  
trackwheel.  
8. Retype the new handheld password.  
9. Click the trackwheel.  
Related topic  
About keyboard lock  
Related topics  
About content protection and  
compression  
About the handheld password  
Disable the handheld password  
Content protection encrypts your handheld data.  
When your handheld is password locked, an open  
lock in the handheld status section of the screen  
indicates that encryption is in progress. A closed  
lock indicates that encryption is complete. After  
you type your handheld password, data on your  
handheld is decrypted as you access it.  
Disable the handheld password  
1. In the handheld options, click Security.  
2. Set the Password field to Disabled.  
3. Click the trackwheel.  
4. Click Save.  
To use content protection, you must have a  
handheld password enabled.  
5. Type the handheld password.  
6. Click the trackwheel.  
Content compression reduces the size of the data  
stored on your handheld while maintaining the  
integrity of that data.  
Related topic  
About the handheld password  
Protect your handheld content  
1. In the handheld options, click Security.  
2. Set the Content Protection field to Enabled.  
3. Click the trackwheel.  
Lock the handheld  
With a handheld password set, on the Home  
screen, click Lock.  
4. Click Save.  
To unlock your handheld, on the Lock screen, roll  
the trackwheel. In the Enter password dialog box,  
type your password.  
5. Type your handheld password.  
6. Click the trackwheel.  
Related topic  
Note:  
About the handheld password  
If you have not enabled your handheld password  
before you enable content protection, you are  
prompted to set a handheld password when you  
save the security settings.  
About keyboard lock  
If you do not set a handheld password, you can  
lock your keyboard to prevent accidentally placing  
calls or typing characters.  
Related topic  
About content protection and compression  
Lock the keyboard  
On the Home screen, click Keyboard Lock.  
74  
 
                       
Reduce handheld content size  
About the password keeper  
1. In the handheld options, click Security.  
Use the password keeper to create and store all of  
your passwords. The password keeper is locked  
with a single password, so you can maintain all  
your passwords in one place.  
2. Set the Content Compression field to  
Enabled.  
3. Click the trackwheel.  
4. Click Save.  
You can use the password keeper to generate  
random passwords containing letters, numbers,  
and symbols.  
5. If you have enabled a handheld password,  
type your password.  
The first time that you open the password keeper,  
you must create a password keeper password.  
Information in the password keeper is encrypted  
and is only decrypted when you type this  
password.  
6. Click the trackwheel.  
Related topic  
About content protection and compression  
Note:  
About encryption keys  
Passwords stored in the password keeper are  
encrypted; however, if you copy a password, you  
can paste it into other applications on the  
handheld. While the password is copied on the  
clipboard, it is not encrypted.  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server or  
BlackBerry Desktop Redirector, encryption keys  
protect data as it travels between your BlackBerry  
Enterprise Server or BlackBerry Desktop Redirector  
and the handheld. Encryption keys are generated  
automatically, but you can manually regenerate  
keys at any time.  
Store a password  
1. In the password keeper, click the trackwheel.  
Regenerate encryption keys  
3. Type the information for the password.  
4. Click the trackwheel.  
5. Click Save.  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server  
version 3.6 or earlier for Microsoft® Exchange, the  
BlackBerry Enterprise Server version 2.2 or earlier  
for IBM® Lotus® Domino®, or if you use the  
BlackBerry Desktop Redirector to forward email to  
your handheld, update the encryption keys using  
the BlackBerry Desktop Software. For more  
information, refer to the BlackBerry Desktop  
Software Online Help.  
Related topic  
About the password keeper  
Create a random password  
1. In the password keeper, click the trackwheel.  
2. Click New.  
Related topic  
3. Type a title for the password.  
About encryption keys  
4. Click the trackwheel.  
5. Click Random Password.  
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6. Type any additional password information.  
7. Click the trackwheel.  
Related topic  
About security self tests  
8. Click Save.  
About firewall settings  
If you have third-party applications on your  
handheld, the firewall option prevents these  
applications from transmitting data without your  
knowledge.  
Use the password keeper  
Click a password entry. Perform one of the  
following actions:  
View  
Edit  
Related topic  
Legal notice  
Delete  
Prevent third-party applications  
from transmitting data  
When a third-party application on your handheld  
attempts to transmit data, a dialog box appears  
on your screen. Accept or deny the connection  
request.  
To change your password keeper password, click  
the trackwheel. Click Change password. Click Yes.  
Type your new password. Confirm your new  
password. Click Ok.  
Copy a password  
In the password keeper, select a password entry.  
Click the trackwheel. Click Copy to Clipboard.  
To reset the firewall settings at any time, in the  
handheld options, click Firewall. Click the  
trackwheel. Click Reset Settings.  
To clear the password from the clipboard, in the  
password keeper, click the trackwheel. Click Clear  
Clipboard.  
Related topics  
About firewall settings  
Legal notice  
To paste the password, place the cursor where you  
want to insert it. Click the trackwheel. Click Paste.  
Warning:  
Clear the handheld  
Passwords copied to the clipboard are not  
encrypted.  
Warning:  
Performing this procedure disables all services and  
removes all data, including passwords and  
encryption keys, from the handheld. Before  
clearing your handheld, verify that a backup copy  
of your data is available.  
About security self tests  
The security self tests program verifies that  
security software is implemented properly on your  
handheld. The tests run automatically when your  
handheld restarts.  
1. In the handheld options, click Security.  
2. Click the trackwheel.  
3. Click Wipe Handheld.  
4. Click Continue.  
Verify security software  
In the handheld options, click Security. Click the  
trackwheel. Click Verify Security Software.  
5. Type blackberry.  
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Related topic  
How do I restore my handheld after clearing  
it?  
Set owner information  
In the handheld options, click Owner. Type your  
contact information. Click the trackwheel. Click  
Save.  
Note:  
Owner information appears on the screen when  
you lock your handheld.  
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78  
 
BrickBreaker  
Play BrickBreaker  
How do I set the speed of the paddle?  
How do I set the paddle to accelerate as I roll  
the trackwheel?  
Play BrickBreaker  
The object of this game is to destroy bricks using a  
paddle and a ball. To move the paddle, roll the  
trackwheel. To release the ball when in catch  
mode, or to shoot the laser or gun, press the Space  
key.  
During the game, the following capsules fall from  
the bricks that you destroy:  
Long makes the paddle longer.  
Slow slows down the speed of the ball.  
Gun enables you to shoot three bullets at the  
bricks.  
Laser enables you to shoot unlimited laser  
beams at the bricks.  
Multi multiplies the number of balls.  
Catch enables you to catch and hold the ball.  
Skip advances you to the next level.  
Flip changes the direction of the paddle.  
1-up gives you an additional life.  
How do I set the speed of the  
paddle?  
In the BrickBreaker options, set the Paddle  
Movement Speed field.  
How do I set the paddle to  
accelerate as I roll the trackwheel?  
In the BrickBreaker options, set the Paddle  
Acceleration field.  
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80  
 
Service books  
About service books  
Manage service books  
In the handheld options, click Service Book. Click a  
service book. Perform one of the following actions:  
Receive new service books  
Accept a new service book  
Manage service books  
View  
Delete  
Restore a deleted service book  
Restore a deleted service book  
In the handheld options, click Service Book. Click  
the trackwheel. Click Undelete.  
About service books  
Service books determine which services are  
available on your handheld. If your handheld is  
integrated with an email account using a  
BlackBerry Enterprise Server, your system  
administrator can send service books that  
determine whether features such as remote  
address lookup and wireless calendar  
synchronization are available.  
Receive new service books  
Service books arrive on your handheld in one of  
the following ways:  
over the wireless network from your service  
provider  
through the BlackBerry Desktop Software  
when you connect your handheld to your  
computer  
Accept a new service book  
Service books should be automatically accepted  
by your handheld. If a new service book is  
available and it is not automatically accepted, a  
book icon appears in the handheld status section  
of the screen.  
To accept the service book manually, in the  
handheld options, click Service Book. Click the  
new service book. Click Accept.  
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82  
 
Frequently asked questions  
Why are some of the features described not  
available on my handheld?  
described not available on my  
Depending on your service provider plan or the  
type of email account that you are using, some  
features might not be available on your handheld.  
In addition, your handheld might not have been  
administrator. For more information, contact your  
service provider or system administrator.  
What software version do I have on my  
handheld?  
Phone — frequently asked questions  
Email and PIN messages — frequently asked  
questions  
SMS messages — frequently asked questions  
MMS messages — frequently asked questions  
Attachments — frequently asked questions  
Browser — frequently asked questions  
Downloading — frequently asked questions  
Contacts — frequently asked questions  
Calendar — frequently asked questions  
Tasks — frequently asked questions  
What software version do I have on  
handheld type, software version, and copyright  
information, in the handheld options, click About.  
To return to the handheld options, press the  
Escape button twice.  
Memos — frequently asked questions  
Synchronization — frequently asked  
questions  
Typing — frequently asked questions  
Alarm — frequently asked questions  
Bluetooth® — frequently asked questions  
Network coverage — frequently asked  
questions  
Security — frequently asked questions  
83  
 
           
84  
 
Phone — frequently asked questions  
Why can I not make calls?  
Why am I no longer receiving calls?  
Verify that your handheld radio is turned on and  
coverage. For more information on wireless  
Why am I no longer receiving calls?  
How do I hide my handheld phone number  
from a contact when making a call?  
Can I use the phone when the handheld or  
keyboard is locked?  
If you still cannot receive calls, verify that call  
How do I format conference call numbers in  
my messages?  
How do I hide my handheld phone  
In the phone options, click General Options. Set  
the Restrict My Identity field to Yes.  
Can I block calls?  
Can I use call forwarding?  
How do I edit the phone number to which  
my calls are forwarded?  
Can I use call waiting?  
Can I use the phone when the  
handheld or keyboard is locked?  
If you receive a call when the keyboard is locked,  
the keyboard unlocks when you answer the call.  
Can I use FDN mode on my handheld?  
Can I use a TTY device with my handheld?  
Can I set the phone to display frequently  
called numbers?  
If you receive a call when the handheld is  
password-locked, you can answer the call, but your  
handheld remains password-locked during the  
call. You can perform regular phone actions, such  
as mute and hold. When you end the call, the  
handheld remains password-locked.  
How do I stop my handheld from answering  
or ending calls automatically?  
Can I change how my phone number  
appears in the phone?  
Why can I not make calls?  
How do I format conference call  
numbers in my messages?  
You can format conference call numbers as links in  
your messages so that recipients can join your  
conference call quickly.  
Verify that your handheld radio is turned on and  
that you are in an area of sufficient wireless  
coverage. For more information on wireless  
coverage levels, refer to the printed  
documentation that accompanied your handheld.  
In your message, type the main bridge number.  
Perform one of the following actions:  
If you still cannot make calls, verify that fixed  
dialing number mode is not enabled. To disable  
FDN mode, in the phone options, click FDN Phone  
List. Click the trackwheel. Click Disable FDN mode.  
Type X and add the access code as an  
extension.  
85  
 
                     
Press the Alt key + L to insert a comma  
before typing the access code. The comma  
represents a 2-second pause. You can insert  
multiple pauses.  
Can I use call waiting?  
Yes, if your service provider plan includes call  
waiting and your SIM card is provisioned for the  
service. For more information, contact your service  
provider.  
Press the Alt key + QW to insert an  
exclamation mark before typing the access  
code. The exclamation mark represents a  
wait.  
Can I use FDN mode on my  
handheld?  
Yes, if your SIM card is provisioned for the service.  
Your service provider must also provide you with a  
SIM card PIN2 code. For more information,  
contact your service provider.  
Note:  
If you use a pause or a wait, you must type Tel:  
directly before the main bridge number. Do not  
type a space between Tel: and the number.  
Can I use a TTY device with my  
handheld?  
Can I block calls?  
Yes, if your service provider plan includes call  
barring and your SIM card is provisioned for the  
service. Your service provider also must provide  
you with a default call barring password. For more  
information, contact your service provider.  
Yes, if your service provider supports TTY devices.  
The TTY device must operate at 45.45 bps, and  
you must insert the TTY device connector into your  
handheld headset jack. If you use an RJ-11  
connector, you must use an adapter to connect  
the TTY device to your handheld.  
You can block either all incoming calls or  
incoming calls only when you are roaming.  
TTY is only available on some BlackBerry Wireless  
Handhelds.  
You can also block all outgoing calls, all  
international outgoing calls, or all international  
outgoing calls when you are roaming.  
Can I set the phone to display  
frequently called numbers?  
Can I use call forwarding?  
Yes. You can set the phone to display a list of  
frequently or recently called numbers instead of  
call logs. In the phone options, click General  
Options. Set the Phone List View field.  
Yes, if your service provider plan includes call  
forwarding and your SIM card is provisioned for  
the service. For more information, contact your  
service provider.  
Note:  
If a call log screen appears on your handheld, the  
Phone List View field does not change the view of  
the call log screen.  
How do I edit the phone number to  
which my calls are forwarded?  
To make changes to a call forwarding phone  
number that you have added, delete the current  
phone number and add a new phone number.  
86  
 
                                           
How do I stop my handheld from  
answering or ending calls  
automatically?  
If you use a holster with your handheld, you can  
set how calls are handled when you insert or  
remove your handheld from the holster.  
To stop your handheld from answering calls  
automatically when you remove it from the  
holster, in the phone options, click General  
Options. Set the Auto Answer Calls field to No.  
To stop your handheld from ending calls  
automatically when you insert it in the holster, in  
the phone options, click General Options. Set the  
Auto End Calls field to No.  
Can I change how my phone number  
appears in the phone?  
Yes. Edit your SIM card phone number to change  
how your phone number appears in the phone. In  
the handheld options, click SIM Card. Click the  
trackwheel. Click Edit SIM Phone Number. Edit  
your phone number and save your changes.  
If you edit your SIM card phone number, the  
number that appears in the My Number field in  
the phone changes. Editing the SIM card phone  
number does not change the actual number used  
to make and receive calls.  
You can also hide your phone number so that it  
does not appear in the phone. In the phone  
options, click General Options. Set the Show My  
Number field to No.  
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88  
 
Email and PIN messages — frequently asked questions  
Why can’t I send email or PIN messages?  
Why can’t I receive email or PIN messages?  
sent to my handheld?  
Why is the menu option to send an email or  
PIN message not available?  
Can I verify that an email or PIN message has  
reached its recipient?  
Verify that your handheld radio is turned on and  
that you are in an area of sufficient wireless  
coverage levels, refer to the printed  
Can I stop an email message from being  
sent?  
Why are some messages already on my  
handheld?  
If you send a message and you are not in an area  
sends the message when you return to an area of  
sufficient wireless coverage.  
How do I create and use links in messages?  
Why is “More available” appearing at the  
end of my message?  
Why can’t I receive email or PIN  
Verify that your handheld radio is turned on and  
coverage. For more information on wireless  
coverage levels, refer to the printed  
Can I file messages?  
Why can’t I see a new message in the  
messages list even though I received  
notification?  
Why is there a different icon beside some  
items in the messages list?  
documentation that accompanied your handheld.  
Verify that email redirection to your handheld is  
enabled. If you are using the BlackBerry Desktop  
Software, in the Redirector Settings tool, verify  
that the Redirect incoming messages to your  
handheld check box is selected.  
How do I show more of a subject line for my  
email and PIN messages?  
How do I identify received PIN messages as  
high priority?  
Can I remove the prompt that appears before  
I delete messages?  
Why is the menu option to send an  
email or PIN message not available?  
If you do not have an email address or PIN saved  
for your contact, the option to send an email or  
PIN message to that contact does not appear. In  
the address book, add an email address or a PIN  
number for your contact.  
Why were some of my messages deleted  
from the handheld?  
How do I change how long messages remain  
in the messages list?  
How do I make changes to the folders on my  
handheld?  
89  
 
           
Can I verify that an email or PIN  
message has reached its recipient?  
Why is “More available” appearing  
at the end of my message?  
Yes. To receive email message confirmation, if  
your handheld is integrated with an email account  
using a BlackBerry Enterprise Server, type  
Long messages are sent to your handheld in  
sections. As you read the first section, the next  
section is sent to your handheld automatically, if  
you are in an area of sufficient wireless coverage.  
However, it might take several seconds before  
your handheld receives the next section.  
<confirm> before the subject of your message.  
For PIN messages, when the message has been  
delivered to a handheld, a D appears beside the  
check mark in the messages list.  
To send only the first section of long messages to  
your handheld, in the messages options, click  
General Options. Set the Auto More field to No.  
The next time that you receive a long message,  
More available appears at the bottom. To request  
more of the message, click the trackwheel. Click  
More. To view the rest of the message, click More  
All.  
Can I stop an email message from  
being sent?  
Yes, if the handheld radio is turned off or you are  
in an area of insufficient wireless coverage. If a  
clock icon appears beside the message, delete the  
message to stop it from being sent.  
If the radio is turned on and you are in an area of  
sufficient wireless coverage, any pending  
messages are sent immediately, so you cannot  
stop the message from being sent.  
Can I file messages?  
Yes. If you have enabled wireless email  
reconciliation for your handheld, any messages  
that you file on your handheld are also filed in  
your mailbox.  
Why are some messages already on  
my handheld?  
When you first receive your handheld and every  
time that you update the software, several  
welcome messages appear. These messages  
provide information and tips for using the  
handheld.  
If your handheld is not enabled for wireless email  
reconciliation, your handheld must be integrated  
with an email account using the BlackBerry  
Desktop Redirector or BlackBerry Enterprise Server  
to file messages. You must perform an initial email  
reconciliation with the BlackBerry Desktop  
Software so that the folders in your mailbox  
appear on your handheld. For more information  
on configuring manual email reconciliation, refer  
to the BlackBerry Desktop Software Online Help.  
How do I create and use links in  
messages?  
Links appear in your messages as underlined text.  
Messages can contain links to various items such  
as phone numbers, web sites, and email addresses.  
When you receive a message containing a link,  
click the link. In the menu, click the actions that  
apply to the type of link selected.  
The handheld automatically recognizes most  
items as links. To create a link for a PIN, type pin:  
before typing the PIN number.  
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Why can’t I see a new message in the  
messages list even though I received  
notification?  
If email messages are sent to your handheld from  
specific mailbox folders and, in the general  
messages options, you set the Hide Filed  
Why were some of my messages  
deleted from the handheld?  
If your handheld memory is full, your handheld  
deletes the oldest messages from the messages  
list to accommodate new ones. It will not delete  
saved messages.  
Messages option to Yes, a new message sent to  
your handheld is filed automatically, and it might  
not appear in the messages list. To view all of your  
messages, set the Hide Filed Messages field to No.  
If you have enabled wireless email reconciliation,  
messages that you delete in your mailbox are also  
deleted on your handheld. Messages that you  
delete on your handheld are also deleted in your  
mailbox.  
Why is there a different icon beside  
some items in the messages list?  
Different icons are used in the messages list to  
indicate various items, such as message status,  
saved web pages, call logs, and email messages  
with attachments.  
If you deleted multiple messages using Delete  
Prior, the messages are only deleted from your  
handheld.  
How do I change how long messages  
remain in the messages list?  
To change the number of days your handheld will  
keep messages on the messages list, in the  
message options, click General Options. Set the  
Keep Messages field.  
When you make or receive a call, the handheld  
creates a call log containing information about  
the call. To disable call logs, in the phone options,  
click Call Logging. Set the Show Logs in Message  
List field to No.  
Messages sent to your handheld that are older  
than the number of days that you specify in the  
Keep Messages field are removed from your  
handheld. The messages can be restored, however,  
if you set the Keep Messages field to a longer  
period of time. When you increase the amount of  
time in this field, any messages sent to your  
handheld during that period of time appear in the  
messages list.  
How do I show more of a subject line  
for my email and PIN messages?  
If you want to show more of the subject line for  
your messages, you can hide the time that the  
message was received and the name of the sender  
or recipient of the message. In the messages  
options, click General Options. Set the Display  
Time and Display Name fields to No.  
How do I make changes to the  
folders on my handheld?  
You cannot add, edit, or delete folders from your  
handheld. To add, edit, or delete the folder,  
change it in your mailbox and reconcile your email  
with your handheld.  
How do I identify received PIN  
messages as high priority?  
In the messages options, click General Options.  
Set the Make PIN Messages Level 1 field to Yes.  
Can I remove the prompt that  
appears before I delete messages?  
Yes. In the messages options, click General  
Options. Set the Confirm Delete option to No.  
91  
 
                             
If your handheld is enabled for wireless email  
reconciliation, changes that you make to the  
folders in your mailbox are synchronized with your  
handheld over the wireless network.  
If your handheld is not enabled for wireless email  
reconciliation, reconcile your email manually  
using the BlackBerry Desktop Software. For more  
information, refer to the BlackBerry Desktop  
Software Intellisync Online Help.  
How do I stop email messages from  
being sent to my handheld?  
If you are using the BlackBerry Desktop Software,  
in the Redirector Settings tool, clear the Redirect  
incoming messages to your handheld check box.  
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SMS messages — frequently asked questions  
If you still cannot send SMS messages, verify that  
service provider.  
Why can’t I send SMS messages?  
Can I verify that my SMS message has  
reached its recipients?  
How do I display more items in an SMS  
message thread?  
Can I verify that my SMS message  
has reached its recipients?  
Yes. In the handheld options, click SMS. Set the  
Delivery Reports field to On.  
Can I set how SMS messages display?  
Can I remove the prompt that appears before  
I delete messages?  
When your SMS message reaches its recipient, a D  
appears beside the check mark in the messages  
list.  
Why were some of my messages deleted  
from the handheld?  
Why aren’t all of the SMS options described  
appearing on my handheld?  
How do I display more items in an  
SMS message thread?  
In the handheld options, click SMS. In the Number  
of Previous Items field, set how many previous  
SMS messages from the thread should appear.  
What are the Validity Period, Sent As, and  
Network to Send Over fields in the SMS  
options?  
How do I change how long messages remain  
in the messages list?  
Note:  
If, in the handheld options on the SMS screen, you  
have set the SMS View field to Conversational, all  
of the messages in the thread display by default.  
Why can’t I send SMS messages?  
Verify that your handheld radio is turned on and  
that you are in an area of sufficient wireless  
coverage. For more information on wireless  
coverage levels, refer to the printed  
Can I set how SMS messages  
display?  
Yes. In the handheld options, click SMS.  
documentation that accompanied your handheld.  
If you send a message and you are not in an area  
of sufficient wireless coverage, the handheld  
sends the message when you return to an area of  
sufficient wireless coverage.  
If you want SMS messages within a thread to  
display as separate entries in the message list, set  
the Message List option to Show all.  
If you want to change the format of SMS  
messages so that you can type a response in the  
same screen that you view the message, set the  
SMS View field to Conversational.  
Verify that fixed dialing number mode is not  
enabled. To disable FDN mode, in the phone  
options, click FDN Phone List. Click the  
trackwheel. Click Disable FDN mode.  
93  
 
                 
To send a message in the conversational SMS  
view, type text at the bottom of the SMS screen  
and press the Enter key to send the message. You  
can also click the trackwheel to view more options  
in the menu.  
Why were some of my messages  
deleted from the handheld?  
If your handheld memory is full, your handheld  
deletes the oldest messages from the messages  
application to accommodate new ones. It will not  
delete saved messages.  
Why aren’t all of the SMS options  
described appearing on my  
handheld?  
Depending on your service provider plan, some  
SMS message options might not be available on  
your handheld. For more information, contact your  
service provider.  
What are the Validity Period, Sent  
As, and Network to Send Over fields  
in the SMS options?  
The Validity Period field specifies how long the  
service center should keep your SMS messages if  
they cannot be delivered to your contacts  
immediately. The Sent As field sets how to send  
your SMS messages, and the Network to Send  
Over field sets the type of network through which  
your SMS messages are sent.  
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MMS messages — frequently asked questions  
You can also set delivery reports, which notify the  
sender when you have received or read an MMS  
message. To set delivery reports, in the handheld  
options, click MMS. In the Notifications section,  
select your preferred option.  
Can I send MMS messages?  
Can I set whether I receive MMS messages?  
Can I filter unwanted MMS messages?  
Can I configure notification for MMS  
messages?  
Can I send MMS messages?  
You cannot compose MMS messages on your  
handheld, but you can forward MMS messages  
that you have received. To forward an MMS  
message, open the message. Click the trackwheel.  
Click Forward.  
Can I set whether I receive MMS  
messages?  
Yes. In the handheld options, click MMS. In the  
Multimedia Reception field, set how you want to  
receive MMS messages on the handheld. For  
example, if you only want to receive MMS  
messages when you are within your home  
network, set the field to Home Only.  
Can I filter unwanted MMS  
messages?  
Yes. In the handheld options, click MMS. In the  
Message Filtering section, select Reject  
Anonymous Messages to filter unwanted senders,  
or Reject Advertisements to filter unwanted  
advertisements.  
Can I configure notification for MMS  
messages?  
Yes. Use the SMS notification profile to set MMS  
and SMS message notification options.  
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96  
 
To view document and spreadsheet attachments,  
your handheld must be integrated with an email  
version 3.6 or later for Microsoft® Exchange, the  
IBM® Lotus® Domino®, or the BlackBerry Web  
Client.  
Can I view file attachments on my handheld?  
Why are some file attachment features not  
available on my handheld?  
How do I view password-protected file  
attachments?  
How do I view information about attached  
files?  
handheld must be integrated with an email  
account using the BlackBerry Enterprise Server  
version 3.6 Service Pack 1 or later for Microsoft®  
Exchange, the BlackBerry Enterprise Server version  
2.2 Service Pack 1 or later for IBM® Lotus®  
Domino®, or the BlackBerry Web Client.  
Can I set the amount of memory that my  
handheld uses for file attachments?  
How do I change how file attachments are  
displayed?  
How do I view cell contents in spreadsheet  
attachments?  
To view image attachments, your handheld must  
be integrated with an email account using the  
BlackBerry Enterprise Server version 4.0 or the  
BlackBerry Web Client version 1.9.  
Why is “More available” appearing at the  
end of my file attachment?  
How do I search for text within a file  
attachment?  
For more information, contact your system  
administrator or service provider.  
What does skipped content mean?  
Can I see tracked changes in document  
attachments?  
Why are some file attachment  
features not available on my  
handheld?  
If your BlackBerry Wireless Handheld has 8 MB of  
memory, some image attachment viewing features  
are not available.  
Can I view file attachments on my  
handheld?  
Yes, if attachment viewing is enabled for your  
handheld. When you receive a message with an  
attachment, click the trackwheel. If Open  
Attachment appears in the menu, you can view  
attachments on your handheld.  
How do I view password-protected  
file attachments?  
You can only view password-protected .pdf files. If  
you receive a .pdf file that is password-protected,  
you must type the password to view the file. On  
the Attachment screen, select the file name. Click  
the trackwheel. Click Password. Type the  
If Open Attachment does not appear in the menu,  
your handheld might not be enabled for  
attachment viewing.  
password. Click the trackwheel.  
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To change the column size for all of the columns  
in a spreadsheet, click the unmarked column label  
in the top left corner of the screen. Click the  
preferred size.  
How do I view information about  
attached files?  
To view the file size, title, and other information  
about an attached file without retrieving the file,  
on the Attachment screen, select the file name.  
Click the trackwheel. Click Retrieve Info.  
To change the default column size for all  
spreadsheet attachments, open the attachment  
options. Set the Column Width field to Large.  
Can I set the amount of memory that  
my handheld uses for file  
attachments?  
Why is “More available” appearing  
at the end of my file attachment?  
Yes. In the attachment options, set the Cache Size  
field.  
Long attachments are sent to your handheld in  
sections. As you read the first section, the next  
section is sent to your handheld automatically, if  
you are in an area of sufficient wireless coverage.  
However, it might take several seconds before  
your handheld receives the next section.  
How do I change how file  
attachments are displayed?  
Open the full content for a file attachment. Click  
the trackwheel. Click Options.  
To send only the first section of long attachments  
to your handheld, in the messages options, click  
General Options. Set the Auto More field to No.  
The next time that you receive a long attachment,  
More available appears at the bottom. To request  
more of the file attachment, click the trackwheel.  
Click More. To view the rest of the attachment,  
click More All.  
To change the font for your file attachments, set  
the Font Family and Font Size fields. You can only  
set the Font Family field on BlackBerry Wireless  
Handhelds with color screens.  
In document attachments, to use font sizes that  
reflect those in the original document, set the  
Reflect Original Font Sizes field to Yes.  
How do I search for text within a file  
attachment?  
To show a grid when viewing spreadsheet  
attachments, set the Show Gridlines field to Yes.  
In the attachment, click the trackwheel. Click Find.  
Type the text. Click the trackwheel.  
To label spreadsheet columns with letters and  
label spreadsheet rows with numbers, set the  
Display Labels field.  
To make the Find feature case sensitive when  
searching, select the Case Sensitive Search check  
box.  
How do I view cell contents in  
spreadsheet attachments?  
When you select a cell, the contents appear at the  
top of the screen. If the contents are too long to  
see, click the cell. Click View Cell.  
To view the text on your handheld, verify that your  
handheld radio is turned on and that you are in an  
area of sufficient wireless coverage. For more  
information on wireless coverage levels, refer to  
the printed documentation that accompanied  
your handheld.  
To view the contents of all the cells in a column,  
click the column label at the top of the screen.  
Click Fit. All the cells for that column expand to  
the size of the cell with the longest content.  
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What does skipped content mean?  
The skipped content bar appears in a document  
attachment when more content is available but  
has not been retrieved. To retrieve skipped  
content, click the skipped content bar. Click More.  
Can I see tracked changes in  
document attachments?  
Some document formats enable editors to track  
changes in a document. With tracked changes  
showing, new and deleted text is displayed in the  
document. To view tracked changes, click the  
trackwheel. Click Show Changes. To hide tracked  
changes, click the trackwheel. Click Hide Changes.  
99  
 
       
100  
 
Can I reconcile email messages over the  
wireless network?  
Can I synchronize PIM items over the  
wireless network?  
If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server  
version 2.1 or later, calendar appointments and  
meetings might be the only PIM items that can be  
synchronized over the wireless network. For more  
information on setting wireless calendar  
synchronization, refer to the BlackBerry Desktop  
Software Online Help.  
Can I synchronize PIM items over the wireless  
network?  
How do I handle conflicts between my  
handheld and mailbox?  
Why are some of my email messages not  
reconciling over the wireless network?  
Can I reconcile with my personal folders?  
Your handheld radio must be on and you must be  
in an area of sufficient wireless coverage for PIM  
items to synchronize over the wireless network. For  
more information on wireless coverage levels, refer  
to the printed documentation that accompanied  
your handheld.  
Can I remotely empty the deleted messages  
folder on my computer?  
Can I reconcile email messages over  
the wireless network?  
Yes. If your handheld is integrated with an email  
account using the BlackBerry Enterprise Server  
version 3.6 or later for Microsoft® Exchange, or  
the BlackBerry Enterprise Server version 2.2 or  
later for IBM® Lotus® Domino®, verify that  
wireless email reconciliation is enabled in the  
messages options.  
How do I handle conflicts between  
my handheld and mailbox?  
A conflict might occur if you edit the same item  
on both your handheld and mailbox before  
synchronization takes place.  
If you enable wireless email reconciliation, you  
can set whether the handheld or mailbox takes  
precedence when a conflict occurs. In the  
messages options, click Email Reconciliation. Set  
the On Conflict field to the preferred option. You  
can set this option for each message service on  
your handheld.  
If your handheld is integrated with an email  
account using the BlackBerry Web Client, and your  
service provider supports wireless email  
reconciliation, verify that you have enabled  
wireless email reconciliation in the messages  
options.  
If you use the BlackBerry Desktop Software to  
enable wireless calendar synchronization, you can  
adjust the calendar conflict resolution settings in  
the desktop software. For more information, refer  
to the BlackBerry Desktop Software Online Help.  
101  
 
                   
Why are some of my email messages  
not reconciling over the wireless  
network?  
If you are not in an area of sufficient wireless  
coverage, your email messages will not be  
reconciled over the wireless network. For more  
information on wireless coverage levels, refer to  
the printed documentation that accompanied  
your handheld.  
If you are in an area of sufficient wireless coverage  
and you want to initiate email reconciliation from  
the handheld, in the messages list, click the  
trackwheel. Click Reconcile Now.  
Can I reconcile with my personal  
folders?  
Yes. If you are a Microsoft® Exchange user, and  
you use personal folders, you can only reconcile  
email messages with personal folders using the  
BlackBerry Desktop Software. For more  
information, refer to the BlackBerry Desktop  
Software Online Help.  
Can I remotely empty the deleted  
messages folder on my computer?  
Yes. In the messages options, click Email  
Reconciliation. Click the trackwheel. Click Purge  
Deleted Items. Click Yes.  
To use this feature, your handheld must be  
integrated with an email account using the  
BlackBerry Enterprise Server version 3.6 or later for  
Microsoft® Exchange, and wireless email  
reconciliation must be enabled. Verify that your  
handheld radio is turned on and that you are in an  
area of sufficient wireless coverage. For more  
information on wireless coverage levels, refer to  
the printed documentation that accompanied  
your handheld.  
102  
 
         
To open the browser and display a list of useful  
provider, press the Convenience key.  
Why are there no browsers available on my  
handheld?  
Can I use the BlackBerry Browser?  
How do I change the browser home page?  
How do I change the type of content that the  
browser accepts?  
Yes, if your handheld is integrated with an email  
BlackBerry Enterprise Server version 2.2 or later for  
the BlackBerry Browser, contact your system  
administrator.  
Can I override the character set encoding of  
web pages?  
What is the Available Offline check box that  
appears when I’m adding a bookmark?  
Why did the web page form not submit?  
How do I use the browser queue?  
How do I change the browser home  
page?  
In the browser options, click Browser  
Configuration. In the Home Page Address field,  
change the web page address. Save your changes.  
How do I control when scripts are run on my  
handheld?  
How do I change which browser opens when  
I click a link in an open email message?  
Depending on your service provider, you might  
not be able to change your home page.  
On my browser home page, when I hold the  
Escape button, the application closes. Can I  
change this?  
How do I change the type of content  
that the browser accepts?  
In the browser options, click Browser  
Configuration. In the Content Mode field, set the  
type of content that the browser accepts. Save  
your changes.  
What options can I set for WAP Browser  
security?  
What options can I set for BlackBerry  
Browser security?  
Why are there no browsers available  
on my handheld?  
Can I override the character set  
encoding of web pages?  
Verify that your handheld radio is turned on and  
that you are in an area of sufficient wireless  
coverage. For more information on wireless  
coverage levels, refer to the printed  
Yes. On a web page, click the trackwheel. Click Set  
Encoding. Clear the Auto mode check box. Set the  
Default Charset field. Click OK. The browser uses  
the default character set to display all web pages.  
documentation that accompanied your handheld.  
Depending on your service provider or your theme,  
the location and name for your handheld browsers  
might change.  
103  
 
                   
What is the Available Offline check  
box that appears when I’m adding a  
bookmark?  
How do I change which browser  
opens when I click a link in an open  
email message?  
The Available Offline check box enables you to  
view the web page when you are not connected to  
the wireless network or when you are outside an  
area of wireless coverage. When you view the web  
page offline, it displays the information that was  
current when you last viewed the bookmark  
online. To change this check box, you must create  
the bookmark again.  
In the handheld options, click Browser. Set the  
Default Browser Configuration to the browser to  
use when you click links.  
On my browser home page, when I  
hold the Escape button, the  
application closes. Can I change  
this?  
Yes. In the browser options, click General  
Properties. Select the Prompt Before Closing  
Browser On Escape check box. You receive a  
prompt before the browser closes.  
Why did the web page form not  
submit?  
Verify that your handheld radio is turned on and  
that you are in an area of sufficient wireless  
coverage. For more information on wireless  
coverage levels, refer to the printed  
What options can I set for WAP  
Browser security?  
documentation that accompanied your handheld.  
To set WAP Browser security, in the handheld  
options, click WTLS. In the Encryption Strength  
field, set the encryption level for connecting to  
your WAP gateway. In the Prompt for Server Trust  
field, set whether to prompt for WTLS connection  
authentications if the handheld cannot  
How do I use the browser queue?  
The browser queue lists all of the forms submitted  
when you were not within an area of sufficient  
wireless coverage.  
authenticate the connection automatically.  
To view a form in the queue, in the browser  
options, click Offline Queues. Click a form. Click  
Get Link.  
What options can I set for  
BlackBerry Browser security?  
Transport Layer Security (TLS) can apply to the  
connection from your BlackBerry Enterprise Server  
to a web server, or it can apply to the entire  
connection from your handheld to a web server.  
To delete a form in the queue, click the form. Click  
Delete.  
How do I control when scripts are  
run on my handheld?  
In the browser options, click General Properties.  
Select the Prompt Before Running WML Scripts  
check box. You are prompted before browser  
scripts are run.  
To set BlackBerry Browser security, in the  
handheld options, click TLS.  
To apply TLS to the connection from your  
BlackBerry Enterprise Server to a web server, set  
the TLS Default field to Proxy. Set the Allow  
HTTPS Redirections field and the Trusted Hosts  
field.  
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To apply TLS to the entire connection from your  
handheld to a web server, set the TLS Default field  
to Handheld. Set the Algorithm, Server  
Authentication, and Client Authentication fields.  
In the Algorithm field, set the type of algorithm,  
the encryption strength, and whether only Federal  
Information Processing Standards (FIPS)-approved  
key algorithms are supported.  
In the Server Authentication field, set whether to  
prompt about server security issues. If an item is  
set to False, connections are prevented if a server  
security issue occurs.  
In the Client Authentication field, set whether to  
prompt about client security issues. If an item is  
set to False, connections are prevented if a client  
security issue occurs.  
105  
 
106  
 
Contacts — frequently asked questions  
How do I add multiple contacts with the  
same name to my contact list?  
apply to a contact, task, or memo?  
Yes. When editing the contact or memo, click the  
trackwheel. Click Categories. Click the trackwheel.  
Click Clear Selection.  
Can I change how my contacts, tasks, or  
memos are displayed?  
What are the User 1, User 2, User 3, and  
User 4 fields on the New Address screen?  
Can I remove the prompt that  
appears before I delete contacts,  
calendar entries, tasks, or memos?  
Yes. In the address book, calendar, tasks, or memo  
options, set the Confirm Delete option to No.  
Can I clear all the categories that apply to a  
contact, task, or memo?  
Can I remove the prompt that appears before  
I delete contacts, calendar entries, tasks, or  
memos?  
How do I know how many contacts,  
calendar entries, tasks, or memos I  
have saved?  
How do I know how many contacts, calendar  
entries, tasks, or memos I have saved?  
In the address book, calendar, tasks, or memo  
options, the Number of Entries field displays how  
many contacts, calendar entries, tasks, or memos  
are saved.  
How do I add multiple contacts with  
the same name to my contact list?  
In the address book options, set the Allow  
Duplicate Names field to Yes.  
Can I change how my contacts,  
tasks, or memos are displayed?  
Yes. In the address book, tasks, or memo options,  
change the Sort By field.  
What are the User 1, User 2, User 3,  
and User 4 fields on the New  
Address screen?  
These fields are extra fields where you can add  
information for your contacts, such as birthdays or  
anniversaries. You can edit the name of the field  
for all your contacts and set up your BlackBerry  
Desktop Software to synchronize with the  
corresponding field in your desktop email  
program.  
To change the field name for a custom field, click  
the trackwheel. Click Change Field Name.  
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108  
 
Calendar — frequently asked questions  
Can I synchronize PIM items over the wireless  
network?  
that is shown first when viewing the  
In the calendar options, change the First Day Of  
Are there any restrictions for using the  
calendar with Lotus Notes®?  
How do I expand the number of hours that  
are shown in the calendar?  
How do I scroll through the calendar  
in each view?  
How do I change the day of the week that is  
shown first when viewing the calendar in  
Week view?  
In Day view, roll the trackwheel to move through  
the hours in a day. Roll the trackwheel to the top  
of the screen to select a day in the navigation bar.  
Click the trackwheel to view the selected day.  
Hold the Alt key and roll the trackwheel to move  
from one day to the next.  
Can I remove the prompt that appears before  
I delete contacts, calendar entries, tasks, or  
memos?  
How do I scroll through the calendar in each  
view?  
In Week view, roll the trackwheel to move  
vertically through the hours in a day. Hold the Alt  
key and roll the trackwheel to move horizontally  
through the days of the week.  
How do I change how long appointments  
remain in the handheld calendar?  
How do I know how many contacts, calendar  
entries, tasks, or memos I have saved?  
In Month view, roll the trackwheel to move  
horizontally through the days of the month. Hold  
Alt and roll the trackwheel to move vertically  
between weeks.  
Are there any restrictions for using  
the calendar with Lotus Notes®?  
In Agenda view, roll the trackwheel to move  
through the appointments. Hold the Alt key and  
roll the trackwheel to move through days.  
Yes. If you are a Lotus Notes® user, you cannot  
create appointments that span multiple days.  
Also, you can only edit the Subject, Location,  
Reminder, and Notes fields and the Mark as  
Private check box when editing the series for a  
recurring appointment or meeting. When editing a  
recurring meeting that you created, you can also  
edit the meeting participants.  
How do I change how long  
appointments remain in the  
handheld calendar?  
To change the number of days your handheld will  
keep in the calendar, in the calendar options, set  
the Keep Appointments field.  
How do I expand the number of  
hours that are shown in the  
calendar?  
In the calendar options, change the Start of Day  
and End of Day fields.  
109  
 
                     
Appointments in your handheld calendar that are  
older than the number of days that you specify in  
the Keep Appointments field are removed from  
your handheld. The appointments can be restored,  
however, if you set the Keep Appointments field  
to a longer period of time. When you increase the  
amount of time in this field, any appointments in  
your calendar during that period of time appear in  
your handheld calendar.  
110  
 
Bluetooth® — frequently asked questions  
How do I connect my handheld with another  
Bluetooth® device?  
Why does my list of paired devices  
not appear?  
Verify that your handheld Bluetooth® radio is  
turned on and that you have added devices to  
your paired devices list.  
How do I know when my handheld  
Bluetooth® radio is on?  
What if I can’t type a passkey on the  
Bluetooth device I want to pair with?  
Can I connect to devices without  
being prompted?  
You can only connect to devices without being  
prompted if the devices are paired with your  
handheld. In the paired devices list, click a paired  
device. Click Device Properties. Set the Trusted  
field to Yes.  
Why does my list of paired devices not  
appear?  
Can I connect to devices without being  
prompted?  
Can I prevent devices from discovering my  
handheld when it is within range?  
Can I prevent devices from  
discovering my handheld when it is  
within range?  
Yes. In the paired devices list, click the trackwheel.  
Click Options. Set the Discoverable field to No.  
How do I connect my handheld with  
another Bluetooth® device?  
Verify that your handheld Bluetooth radio is  
turned on and your handheld is paired with the  
device you want to connect with.  
In the list of paired devices, select the Bluetooth  
device you want to connect with and click the  
trackwheel. Click Connect.  
How do I know when my handheld  
Bluetooth® radio is on?  
Bluetooth icons appear on the Home screen if  
your handheld Bluetooth radio is on or if you are  
connected with another Bluetooth wireless  
technology enabled device.  
What if I can’t type a passkey on the  
Bluetooth device I want to pair with?  
If the device you are pairing with has no screen  
where you can type a passkey, the passkey is often  
hard-coded. Try typing 0000 in the Enter passkey  
for <device name> field on your handheld to pair  
with the new device.  
111  
 
                       
112  
 
Security — frequently asked questions  
What does the Verifying Security Software  
dialog box mean when I restart my  
handheld?  
How do I prevent passwords from  
In the password keeper options, set the Allow  
Clipboard Copy field to False.  
How do I restore my handheld after clearing  
it?  
How do I reduce the size of data stored on  
my handheld?  
How do I specify the criteria for  
randomly generated passwords?  
In the password keeper options, set the password  
length and specify whether randomly generated  
passwords must contain letters, numbers, or  
symbols.  
How do I prevent passwords from  
accidentally being copied to the clipboard?  
How do I specify the criteria for randomly  
generated passwords?  
Why do additional security features appear  
in the handheld options?  
Why do additional security features  
appear in the handheld options?  
How do I prevent passwords from appearing  
on the screen in the password keeper?  
Additional security options such as Certificate  
Servers, Certificates, Key Stores, S/MIME, or  
Memory Cleaning might be available in the  
handheld options. You can use these options with  
the Secure Multipurpose Internet Mail Extensions  
(S/MIME) Support Package. For more information,  
refer to the S/MIME Support Package User Guide  
Supplement.  
What does the Verifying Security  
Software dialog box mean when I  
restart my handheld?  
When this dialog box appears, the handheld is  
verifying that all security software is implemented  
properly on your handheld. The tests run  
automatically when your handheld restarts.  
How do I prevent passwords from  
appearing on the screen in the  
password keeper?  
In the password keeper options, set the Show  
Password field to False.  
How do I restore my handheld after  
clearing it?  
If you are using the BlackBerry Desktop Software,  
restore handheld data and services using the  
Backup and Restore tool. For more information,  
refer to the BlackBerry Desktop Software Online  
Help.  
How do I reduce the size of data  
stored on my handheld?  
To reduce the size of data stored on your  
handheld, enable content compression.  
113  
 
                                 
114  
 
Tips  
To move an icon on the Home screen, select an  
icon. Hold the Alt key and click the trackwheel.  
Click Move Application. Place the icon. Click the  
trackwheel.  
Home screen  
Searching  
Options and fields  
Navigating screens  
Typing  
To hide an icon on the Home screen, select an  
icon. Hold the Alt key and click the trackwheel.  
Click Hide Application.  
Editing text  
Messages  
To show a hidden icon on the Home screen, hold  
the Alt key and click the trackwheel. Click Show  
All. Hold the Alt key and click a crossed-out icon.  
Click Hide Application.  
Attachments  
Phone  
Browser  
To switch to another application, hold the Alt key  
and press the Escape button. Continue to hold the  
Alt key and select an application. Release the Alt  
key to switch to that application.  
Calendar  
Calculator  
Home screen  
To return to the home screen from any other  
screen press the End key.  
Searching  
To search for text, click the trackwheel. Click Find.  
Type the text.  
To lock the handheld, set a password. Press * or  
click Lock.  
To find a contact, type the contact name or initials  
separated by a space.  
To unlock the handheld, press the Send key +  
press * or double click the trackwheel. Type your  
password.  
To stop a search in progress, click the Escape  
button.  
To lock the keyboard, press * or click Lock.  
Options and fields  
To select a check box, press the Space key. To clear  
the check box, press the Space key again.  
To unlock the keyboard, press the Send key +  
press * or double click the trackwheel.  
To change an option field, hold the Alt key. Click a  
value.  
To switch between the Default and Vibrate  
notification profiles, hold #.  
To move to an item in a list or menu, type the first  
letter of the item.  
115  
 
                   
To clear a field, click the trackwheel. Click Clear  
Field.  
To choose a selected item in the list that appears  
when you type, press the Enter key or click the  
trackwheel.  
Navigating screens  
To move the cursor, roll the trackwheel.  
To insert a period, press the Space key twice. The  
next letter is capitalized.  
To move the cursor in a different direction, hold  
the Alt key and roll the trackwheel.  
To capitalize a letter, hold the letter key until the  
capitalized letter appears.  
To exit a screen or dialog box, press the Escape  
button.  
To type the alternate character on a key, press the  
Alt key and press the character key.  
To click an icon or menu item, roll the trackwheel  
to select the item. Click the trackwheel.  
To type a symbol, press the Alt key + the Symbol  
key. Press the Symbol key again to view more  
symbols. Type the letter shown below the symbol.  
To select multiple items or characters, hold the  
Shift key and roll the trackwheel.  
To type an accent or special character, hold the  
letter key and roll the trackwheel. Click a selected  
character.  
To page up or down in a list, hold the Alt key and  
roll the trackwheel.  
To insert the at sign (@) and periods in an email  
field, press the Space key.  
To move to the top of a screen, press 2.  
To move to the bottom of a screen, press 8.  
To move down a screen, press the Space key.  
To turn on NUM lock, press the Shift key + the Alt  
key.  
To turn off NUM lock, press the Alt key.  
To move up a screen, press the Shift key + the  
Space key.  
To switch between the assisted typing and multi-  
tap input methods in a text field, hold *.  
To move to the next item, press 6.  
To type numbers in a number field, press the  
number keys. You do not need to press the Alt key.  
To move to the previous item, press 4.  
Typing  
To type a letter in a number field, hold the Alt key  
and use the multi-tap input method. Press a letter  
key once to type the first letter on the key. Press a  
letter key twice to type the second letter on the  
key.  
To type words quickly using the assisted typing  
input method, type the entire word before you  
attempt to make a correction.  
To scroll down the list that appears when you  
type, press the Next key or roll the trackwheel.  
116  
 
           
To switch between NUM lock and the multi-tap  
input method in a number or password field, hold  
the Shift key.  
To search for text within a message, press AS. To  
search for the next occurrence of the text, press AS  
again.  
To type a password, use the multi-tap input  
method. Press a letter key once to type the first  
letter on the key. Press a letter key twice to type  
the second letter on the key. To type a number in  
a password field, hold the Alt key. Press the  
number key.  
To move down a page, press the Enter key.  
To move up a page, press the Alt key + the Enter  
key.  
To view received messages, in the messages list,  
press the Alt key + UI.  
Editing text  
To move the cursor horizontally through a line of  
text, hold the Alt key and roll the trackwheel.  
To view SMS messages, in the messages list, press  
the Alt key + AS.  
To view MMS messages, in the messages list, press  
the Alt key + M.  
To select a line of text, press the Shift key and roll  
the trackwheel.  
To view phone call logs, in the messages list, press  
the Alt key + OP.  
To select text character by character, hold the Shift  
key and roll the trackwheel.  
To view voice mail messages, in the messages list,  
press the Alt key + CV.  
To cut the selected text, press the Shift key + the  
Backspace key.  
To move to the last cursor position in a received  
message, press GH.  
To copy the selected text, press the Alt key and  
click the trackwheel.  
To view the email address or PIN of a sender or a  
recipient, in the To or From field of a received  
message, select a name. Press QW. To show the  
display name again, press QW.  
To paste the selected text, press the Shift key and  
click the trackwheel.  
Messages  
To open the selected message, press the Enter key.  
To delete selected messages, press the Delete key.  
To compose a message from the messages list,  
press CV.  
Attachments  
To switch between viewing the generated table of  
contents and the full content for a document  
attachment, press CV.  
To reply to a message, press ER.  
To forward a message, press UI.  
To reply to all, press L.  
To switch to a different worksheet within a  
spreadsheet attachment, press CV. Select a  
worksheet and press the Enter key.  
117  
 
           
To change the column size, press QW.  
To move to a specific cell, press GH.  
To turn mute on and off during a call, press QW.  
To switch between the speaker and earpiece  
during a call, press OP.  
To display the contents of a specific cell, press the  
Space key.  
To change the volume during a call, roll the  
trackwheel.  
To pan horizontally across an image, hold the Alt  
key and roll the trackwheel.  
To move to the top of the Phone screen while  
viewing the list of call logs, press the Space key.  
To zoom into an image, press UI. To continue  
zooming into an image, hold the Shift key and roll  
the trackwheel.  
To insert a wait when typing a phone number,  
press QW.  
To zoom out of an image, press OP. To continue  
zooming out of an image, hold the Shift key and  
roll the trackwheel.  
To insert a pause when typing a phone number,  
press L.  
To insert a + when typing a phone number, hold  
0.  
To zoom to the original image size, press QW.  
To rotate an image, press ER.  
Browser  
To open the browser and display a list of useful  
bookmarks made available by your service  
provider, press the Convenience key.  
Phone  
To open the phone, press the Send key.  
To end a call, press the End key.  
To return to the last page that you viewed, press  
the Escape button.  
To call a selected name or phone number, press  
the Send key.  
To insert a period in the Go To dialog box, press  
the Space key.  
To call a speed dial number, hold the assigned  
number key.  
To insert a forward slash in the Go To dialog box,  
press the Shift key + the Space key.  
To type an extension, press the ZX key. Type the  
extension number.  
To edit a web address in the Go To dialog box,  
hold the Alt key and roll the trackwheel. Select an  
address. Edit the text. Click the trackwheel.  
To call your voice mail access number, hold 1.  
To type a letter in a number field, hold the Alt key.  
Press a letter key once to type the first letter on  
the key, or press a letter key twice to type the  
second letter on a key.  
To move to the next page in the history, press 6.  
To move to the previous page in the history, press  
4.  
118  
 
       
To move down a page, press the Space key.  
To move up a page, press the Shift key + the  
Space key.  
To stop a web page from loading, press the Escape  
button.  
To move to a specific web page, press GH.  
To move between full-screen mode and normal  
mode, press UI.  
To close the browser, hold the Escape button.  
Calendar  
For these tips to work in Day view, in the calendar  
options, set the Enable Quick Entry field to No.  
To create an appointment, press CV.  
To move to the next day, week, or month, press  
the Space key.  
To move to the previous day, week, or month,  
press the Shift key + the Space key.  
To move the cursor horizontally in Week view,  
hold the Alt key and roll the trackwheel.  
To move the cursor vertically in Month view, hold  
the Alt key and roll the trackwheel.  
Calculator  
To scroll vertically, hold the Alt key and roll the  
trackwheel.  
To display the result of your calculation, press the  
Enter key.  
119  
 
       
120  
 
Legal notice  
© 2004 Research In Motion Limited. All Rights  
Reserved. The BlackBerry and RIM families of  
related marks, images, and symbols are the  
exclusive properties of Research In Motion  
Limited. RIM, Research In Motion, “Always On,  
Always Connected”, the “envelope in motion”  
symbol, BlackBerry, and the BlackBerry logo are  
registered with the U.S. Patent and Trademark  
Office and may be pending or registered in other  
countries.  
no commitment to provide any such changes,  
updates, enhancements, or other additions to this  
document to you in a timely manner or at all. RIM  
MAKES NO REPRESENTATIONS, WARRANTIES,  
CONDITIONS, OR COVENANTS, EITHER EXPRESS  
OR IMPLIED (INCLUDING, WITHOUT  
LIMITATION, ANY EXPRESS OR IMPLIED  
WARRANTIES OR CONDITIONS OF FITNESS FOR  
A PARTICULAR PURPOSE, NON-INFRINGEMENT,  
MERCHANTABILITY, DURABILITY, TITLE, OR  
RELATED TO THE PERFORMANCE OR NON-  
PERFORMANCE OF ANY SOFTWARE  
REFERENCED HEREIN, OR PERFORMANCE OF  
ANY SERVICES REFERENCED HEREIN). IN  
CONNECTION WITH YOUR USE OF THIS  
DOCUMENTATION, NEITHER RIM NOR ITS  
AFFILIATED COMPANIES AND THEIR RESPECTIVE  
DIRECTORS, OFFICERS, EMPLOYEES, OR  
CONSULTANTS SHALL BE LIABLE TO YOU FOR  
ANY DAMAGES WHATSOEVER BE THEY DIRECT,  
ECONOMIC, COMMERCIAL, SPECIAL,  
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR  
INDIRECT DAMAGES, EVEN IF RIM HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGES, INCLUDING, WITHOUT LIMITATION,  
LOSS OF BUSINESS REVENUE OR EARNINGS,  
LOST DATA, DAMAGES CAUSED BY DELAYS,  
LOST PROFITS, OR A FAILURE TO REALIZE  
EXPECTED SAVINGS.  
Microsoft and Outlook are registered trademarks  
of Microsoft Corporation in the United States  
and/or other countries. IBM, Lotus, Domino, and  
Lotus Notes are trademarks of IBM in the United  
States.  
The Bluetooth® word mark and logos are owned  
by the Bluetooth SIG, Inc. and any use of such  
marks by Research In Motion Limited is under  
license.  
All other brands, product names, company names,  
trademarks, and service marks are the properties  
of their respective owners.  
The BlackBerry handheld and/or associated  
software are protected by copyright, international  
treaties, and various patents, including one or  
more of the following U.S. patents: 6,278,442;  
6,271,605; 6,219,694; 6,075,470; 6,073,318;  
D445,428; D433,460; D416,256. Other patents  
are registered or pending in various countries  
around the world. Visit www.rim.com/  
patents.shtml for a current listing of applicable  
patents.  
This document might contain references to third-  
party sources of information and/or third-party  
web sites (“Third-Party Information”). RIM does  
not control, and is not responsible for, any Third-  
Party Information, including, without limitation,  
the content, accuracy, copyright compliance,  
legality, decency, links, or any other aspect of  
Third-Party Information. The inclusion of Third-  
Party Information in this document does not imply  
This document is provided “as is” and Research In  
Motion Limited (RIM) assumes no responsibility  
for any typographical, technical, or other  
inaccuracies in this document. RIM reserves the  
right to periodically change information that is  
contained in this document; however, RIM makes  
121  
 
   
endorsement by RIM of the third party in any way.  
Any dealings with third parties, including, without  
limitation, compliance with applicable licenses,  
and terms and conditions are solely between you  
and the third party. RIM shall not be responsible  
or liable for any part of such dealings.  
You are solely responsible for the selection,  
implementation, and performance of any third-  
party applications that you use with the handheld  
or desktop software. Research In Motion does not  
in any way endorse or guarantee the security,  
compatibility, performance, or trustworthiness of  
any third-party application and shall have no  
liability to you or any third-party for issues arising  
from such third-party applications.  
122  
 
Index  
A
accept  
meeting invitation, 44  
service books, 81  
accessibility, default volume, 10  
adding  
reminders and power off, 65  
applications, 37  
call forwarding number, 9  
call notes, 8  
turning off, 51  
contacts, 39  
volume, 51  
contacts from attachments, 23  
contacts to FDN list, 11  
contacts to messages, 13  
contacts to SIM card phone book, 71  
display language, 63  
meeting invitees, 45  
members to mailing lists, 39  
network to network list, 67  
paired Bluetooth device, 55  
pauses and waits, 40, 86  
ring tones, 37, 38  
deleting, 37  
downloading, 37  
viewing details, 37  
SIM card contacts to address book, 71  
See also creating  
address book  
deleting, 44  
number of, 107  
opening, 44  
adding SIM card contacts, 71  
customizable fields, 107  
managing remote search results, 41  
searching remote, 40  
updating contacts from attachments, 23  
See also contacts  
recurring, 43  
scheduling, 43  
scheduling quickly, 43  
area codes, setting default, 9  
assisted typing  
tips, 116  
address book attachments  
about, 23  
adding, 13  
opening, 23  
typing, 29  
addresses  
using word list, 29  
image, 34  
link, 34  
web page, 34  
123  
 
 
attachments  
adding contacts from, 23  
opening, 23  
tips, 117  
updating contacts from, 23  
See also file attachments; address book  
attachments; images  
adding paired device, 55  
connecting, 111  
edit paired device name, 55  
AutoText  
creating entries, 29  
deleting entries, 30  
editing entries, 30  
example, 29  
frequently asked questions, 111  
phone, 56  
inserting macros, 31  
specified case and smartcase, 30  
using, 29  
trusted device, 55, 111  
book icon, See service books  
bookmarks  
viewing entries, 30  
available features, 83  
B
adding folders, 35  
available offline, 104  
changing, 35  
creating, 35  
deleting, 35  
backlight  
adjusting brightness, 61  
configuring, 61  
using, 61  
backup  
about, 27  
battery  
moving, 35  
organizing, 35  
renaming folders, 35  
BrickBreaker  
about, 65  
extending life, 65  
keeping charged, 65  
level, 65  
paddle speed, 79  
playing, 79  
tips, 79  
124  
 
browser  
about, 33  
changing content type, 103  
changing home page, 103  
clearing cache, 35  
closing, 34  
controlling scripts, 104  
frequently asked questions, 103  
hiding, 34  
expand hours shown, 109  
frequently asked questions, 109  
home page, 33  
navigating, 33  
scheduling appointments, 43  
scheduling meetings, 44  
receiving content from web applications, 37  
requirements for using, 103  
sending images, 34  
sending links, 34  
sending web page address, 34  
tips, 118  
using queue, 104  
today, 43  
viewing history, 34  
view agenda, 43  
viewing images, 34  
See also web pages  
view day, 43  
view month, 43  
browser push  
view week, 43  
about, 37  
enabling, 38  
notification options, 37  
viewing next or previous, 43  
viewing specific date, 43  
call barring, See call blocking  
call blocking  
C
changing password, 8  
disabling, 8  
enabling, 8  
cache, browser, 35  
calculator  
converting measurements, 53  
memory, 53  
tips, 119  
requirements for using, 86  
call forwarding  
adding forward number, 9  
changing forward number, 86  
deleting forward number, 9  
requirements for using, 86  
setting, 8  
call logs  
adding notes, 8  
deleting notes, 8  
editing notes, 8  
forwarding notes, 8  
setting, 7  
using, 7  
125  
 
call waiting  
requirements for using, 86  
setting, 9  
calls  
alternating between, 6  
answering, 6  
default volume, 10  
dialing using letters, 6  
disconnect contact from conference, 7  
dropping from conference, 7  
emergency, 5  
ending, 5, 6  
fixed dialing, 10  
formatting conference call numbers, 85  
hold, 6  
meetings, 44  
ignoring, 6  
logging, 7  
making, 5  
making conference, 7  
making using speed dial, 5  
mute, 6  
message recipients, 14  
reset timers, 11  
setting notification for, 59  
smart dialing, 9  
splitting conference, 7  
transferring, 7  
checking voice mail, 6  
clearing  
TTY, 10  
using Bluetooth during, 56  
See also phone  
all categories, 107  
browser cache, 35  
fields, 115  
categories  
about, 39, 47, 49  
handheld data, 76  
conference calls, 7  
conflicts, with mailbox data, 101  
applying, 40, 48, 49  
clearing all, 107  
creating, 40, 47, 49  
deleting, 40, 48, 49  
viewing contacts by, 40  
viewing memos by, 49  
viewing tasks by, 48  
cell broadcast messages  
about, 18  
enabling, 18  
managing channels, 18  
126  
 
contacts  
adding, 39  
adding from company address book, 40  
adding to FDN list, 11  
adding to messages, 13  
allowing duplicate, 107  
applying categories, 40  
assigning speed dial, 7  
calling, 5  
categories, 39  
SMS messages, 17  
tasks, 47  
clearing all categories, 107  
creating categories, 40  
deleting, 39  
deleting categories, 40  
editing, 39  
frequently asked questions, 107  
number of, 107  
searching in remote address book, 40  
SIM card, 71  
sorting, 107  
synchronizing, 25  
viewing, 39  
viewing by category, 40  
See also address book  
customizing, See setting  
date, setting, 57  
content compression  
about, 74  
enabling, 75  
content protection  
about, 74  
enabling, 74  
converting measurements, 53  
copying  
network time, 57  
passwords, 76  
text, 29  
corporate extension dialing, setting, 9  
country codes, setting default, 9  
coverage  
frequently asked questions, 68  
selecting network, 68  
127  
 
deleting  
appointments, 44  
AutoText entries, 30  
bookmarks, 35  
call forwarding number, 9  
call notes, 8  
categories, 40, 48, 49  
contacts, 39  
downloaded ring tones, 59  
email messages, 14  
email reconciliation, 25  
fixed dialing contacts, 11  
images, 35  
display  
mailing lists, 39  
meetings, 44  
memos, 49  
MMS messages, 19  
multiple messages, 14  
networks from list, 68  
original text from reply, 14  
over the wireless network, 25  
password keeper passwords, 76  
PIN messages, 14  
prior messages, 14  
profiles, 59  
remote address book search results, 41  
saved searches, 21  
service books, 81  
SIM card phone book contacts, 71  
SMS messages, 18  
speed dial, 7  
tasks, 47  
theme, 62  
Bluetooth paired device name, 55  
call notes, 8  
memos, 49  
SIM card phone book contacts, 71  
speed dial, 7  
task status, 47  
tips, 117  
See also setting, changing  
third-party applications, 37  
See also removing  
delivery confirmation  
for email messages, 90  
for PIN messages, 90  
for SMS messages, 93  
dialing  
add pause, 40  
add wait, 40  
using letters, 6  
128  
 
email messages  
adding contacts, 13  
changing, 13  
deleting, 14  
delivery confirmation, 90  
filing, 14, 90  
forwarding, 14  
frequently asked questions, 89  
from a specific service, 13  
opening, 13  
redirecting from folders, 102  
replying, 14  
about, 75  
regenerating, 75  
requirements for filing, 90  
resending, 13  
saving, 14  
sending, 13  
sending images in, 34  
sending links in, 34  
sending web page addresses in, 34  
setting importance, 13  
stop forwarding, 92  
stop from sending, 90  
viewing filed, 14  
file attachments  
images, 23  
increasing detail in images, 24  
memory use, 98  
navigating, 23  
opening, 23  
opening table of contents, 23  
paning images, 24  
password protected, 97  
receiving more of long attachments, 98  
requirements for viewing, 97  
retrieving embedded content, 23  
rotating images, 24  
searching within, 98  
showing tracked changes, 99  
skipped content, 99  
viewing longer subject line, 91  
See also messages  
email reconciliation  
about, 25  
deleted messages, 25  
handling conflicts, 101  
over the wireless network, 25  
requirements for using, 101  
with personal folders, 102  
email redirection  
frequently asked questions, 89  
redirecting from folders, 102  
emergency calls, making, 5  
emptying deleted items folder, 102  
supported file formats, 23  
viewing spreadsheet cells, 98  
zooming images, 24  
filing email messages, 14, 90  
129  
 
finding  
MMS number, 19  
frequently asked questions  
phone number, 5  
PIN, 15  
SMS number, 17  
software version, 83  
firewall, 76  
fixed dialing  
about, 10  
email redirection, 89  
adding contacts, 11  
deleting contacts, 11  
editing contacts, 11  
enabling, 10  
requirements for using, 86  
folders  
adding for bookmarks, 35  
changing, 91  
collapsing, 14, 35  
SMS messages, 93  
synchronization, 101  
tasks, 48  
expanding, 14, 35  
redirecting email from, 102  
renaming for bookmarks, 35  
viewing filed messages, 14  
typing, 30  
full content, opening, 23  
G
font, setting, 61  
forwarding  
call notes, 8  
generating new encryption keys, 75  
groups, See mailing lists  
H
calls, 8  
handheld  
email messages, 14  
MMS messages, 19  
PIN messages, 14  
SMS messages, 18  
backing up data, 27  
changing folders on, 91  
resetting, 65  
restoring, 27  
silencing, 59  
turning off automatically, 65  
turning on automatically, 65  
handheld data  
clearing, 76  
reducing size, 113  
restoring, 113  
handheld password  
about, 73  
changing, 73  
disabling, 74  
setting, 73  
130  
 
hiding  
applications, 115  
browser, 34  
phone number, 87  
tracked changes in attachments, 99  
high importance, setting, 13  
holding calls, 6  
home page, viewing, 33  
I
ignoring calls, 6  
images  
changing members, 39  
address, 34  
copying addresses, 34  
deleting, 35  
editing, 39  
opening, 23, 35  
viewing, 39  
saving, 34  
sending from browser, 34  
showing placeholders on web pages, 34  
viewing in browser, 34  
importance, setting, 13  
increasing detail in images, 24  
inserting macros in AutoText entries, 31  
invitation, responding to, 44  
emergency calls, 5  
K
deleting, 44  
inviting attendees, 45  
number of, 107  
opening, 44  
key rate, setting, 30  
keyboard lock, 74  
keys, encryption, 75  
L
language  
adding, 63  
removing, 63  
setting, 63  
recurring, 44  
removing attendees, 45  
requirements for creating, 101  
responding to invitations, 44  
scheduling, 44  
light, 61  
links  
address, 34  
copying addresses, 34  
creating, 90  
sending from browser, 34  
using, 90  
memory, changing cache size, 98  
loading programs, 38  
131  
 
memos  
applying categories, 49  
categories, 49  
clearing all categories, 107  
creating categories, 49  
deleting, 49  
deleting categories, 49  
editing, 49  
number of, 107  
synchronizing, 25  
viewing, 49  
viewing by category, 49  
writing, 49  
messages  
notification profiles, See profiles  
deleting, 91, 94  
deleting multiple, 14  
different icons, 91  
marking opened, 14  
marking unopened, 14  
preloaded on handheld, 90  
receiving more of long messages, 90  
saving draft, 13  
searching, 21  
O
searching by recipient, 21  
searching by sender, 21  
searching by subject, 21  
setting notification for, 59  
setting search criteria, 21  
tips, 117  
file attachments, 23  
images, 23, 34, 35  
meetings, 44  
MMS messages, 19  
PIN messages, 13  
SMS messages, 17  
tasks, 47  
MMS messages  
about, 19  
finding number, 19  
frequently asked questions, 95  
managing, 19  
opening, 19  
retrieving, 19  
See also viewing  
organizing bookmarks, 35  
owner information, setting, 77  
See also messages  
moving  
P
bookmarks, 35  
speed dial contact, 7  
multi-media message service, See MMS messages  
muting calls, 6  
pairings, Bluetooth, 55  
paning images, 24  
132  
 
password keeper  
about, 75  
changing password, 76  
call waiting, 9  
checking voice mail, 6  
dialing using letters, 6  
editing number, 87  
copying passwords, 76  
deleting passwords, 76  
editing passwords, 76  
options, 113  
viewing passwords, 76  
password protected attachments, 97  
passwords  
call blocking, 8  
copying, 76  
finding number, 5  
creating random, 75  
displaying in password keeper, 113  
keeping, 75  
preventing copying, 113  
random, 113  
forwarding calls, 8  
frequently asked questions, 85  
hiding phone number, 87  
restricting identity, 85  
set default country and area codes, 9  
smart dialing, 9  
storing, 75  
See also handheld password  
pasting text, 29  
tips, 118  
TTY, 10  
pause, adding, 40, 86  
personal folders, reconciling with, 102  
personal identification number, See PIN  
using other applications, 6  
using speed dial, 5  
using when handheld is locked, 85  
voice mail, 10  
volume, 6  
See also calls  
phone book, SIM card, 71  
phone calls, See calls  
PIN code, changing for SIM card security, 72  
133  
 
PIN messages  
about, 15  
adding contacts, 13  
calendar, 44  
changing, 13  
deleting, 14  
delivery confirmation, 90  
forwarding, 14  
frequently asked questions, 89  
opening, 13  
replying, 14  
remote address book search, 40  
replying  
resending, 13  
saving, 14  
sending, 15  
set as high priority, 91  
setting importance, 13  
viewing longer subject line, 91  
See also messages  
PIN, finding, 15  
power  
about, 65  
turning off, 65  
call forwarding, 86  
turning off automatically, 65  
turning on automatically, 65  
preview ring tones, 38  
priority of messages, setting, 13  
profiles  
filing email messages, 90  
viewing file attachments, 97  
wireless PIM synchronization, 101  
about, 59  
alarm, 51  
creating, 59  
deleting, 59  
editing, 59  
enabling, 59  
PIN messages, 14  
SMS messages, 18  
resetting  
escalating volume, 60  
See also ring tones  
programs, loading, 38  
protecting handheld content, 74  
call timers, 11  
handheld, 65  
restoring  
about, 27  
deleted service books, 81  
handheld, 113  
handheld data, 27  
R
recalling saved searches, 21  
recipient, searching by, 21  
recurring appointments, See appointments  
recurring meetings, See meetings  
reducing data size, 75, 113  
refreshing web pages, 34  
134  
 
ring tones  
adding, 37, 38  
deleting, 59  
downloading, 37  
listening, 59  
previewing, 38  
showing, 59  
testing, 59  
set search criteria, 21  
See also profiles  
rotating images, 24  
S
additional features, 113  
content compression, 74  
frequently asked questions, 113  
saving  
draft messages, 13  
email messages, 14  
images, 34  
MMS messages, 19  
PIN messages, 14  
searches, 21  
SMS messages, 18  
web page requests, 35  
web pages, 35  
scheduling  
appointments, 43  
appointments quickly, 43  
meetings, 44  
screen  
home screen background, 61  
lighting, 61  
options, 61  
self tests, 76, 113  
SIM card, 72  
storing passwords, 75  
third-party applications, 76  
TLS, 35  
saver, 61  
scrolling  
horizontally in attachments, 23  
in opposite direction, 116  
through calendar views, 109  
search criteria, setting, 21  
searches  
verify software, 76  
WTLS, 36  
selecting wireless network, 68  
sender, searching by, 21  
deleting saved, 21  
editing saved, 21  
recalling saved, 21  
saving, 21  
viewing last, 21  
viewing saved, 21  
135  
 
sending  
address book attachments, 13  
email messages, 13  
date, 57  
default volume for calls, 10  
font, 61  
email messages from a specific service, 13  
images in email messages, 34  
links in email messages, 34  
PIN messages, 15  
SMS messages, 17  
web page addresses, 34  
handheld password, 73, 74  
home screen background, 61  
importance level of messages, 13  
language, 63  
sent items  
viewing, 14  
service books  
about, 81  
accepting, 81  
owner information, 77  
profiles, 59  
deleting, 81  
screen saver, 61  
receiving, 81  
restoring deleted, 81  
viewing, 81  
search criteria, 21  
SIM card security, 72  
theme, 62  
service, sending messages from specific, 13  
time, 57  
time automatically, 57  
TLS, 104  
TTY, 10  
voice mail options, 10  
WTLS, 104  
See also editing; changing  
short message service, See SMS messages  
showing  
applications, 115  
tracked changes, 99  
silencing  
alarm, 51  
handheld, 59  
SIM card  
editing phone number, 87  
security, 72  
SMS messages, 71  
SIM card phone book  
about, 71  
adding contacts, 71  
adding contacts to your address book, 71  
deleting contacts, 71  
editing contacts, 71  
types of entries, 71  
136  
 
skipped content, 99  
smart dialing  
about, 9  
corporate extension dialing, 9  
default area code, 9  
default country code, 9  
smartcase, definition, 30  
SMS messages  
about, 17  
tasks, 25  
delivery confirmation, 93  
display, 93  
tasks  
display more items in thread, 93  
finding number, 17  
frequently asked questions, 93  
leaving on SIM card, 71  
managing, 18  
opening, 17  
options, 93, 94  
removing history, 18  
resending, 18  
sending, 17  
categories, 47  
typing SMS numbers, 17  
See also messages  
snooze  
enabling, 51  
using, 51  
software version, 83  
sounds, See profiles  
specified case, definition, 30  
speed dial  
opening, 47  
text  
cutting or copying, 29  
pasting, 29  
assign numbers, 7  
assigning to contact, 7  
deleting, 7  
editing, 7  
moving contact, 7  
using, 5  
tips for editing, 117  
text telephone, See TTY  
theme  
deleting, 62  
setting, 62  
viewing list, 7  
third-party applications, 76  
time  
spreadsheet attachment, 98  
subject  
setting, 57  
searching by, 21  
setting automatically, 57  
timers, resetting, 11  
viewing more of, 91  
subscriber information module card, See SIM card  
switching tasks, 115  
137  
 
tips  
typing  
copy text, 29  
for attachments, 117  
for calculator, 119  
cut text, 29  
for calendar, 119  
letters in phone numbers, 6  
passwords, 73  
for changing options, 115  
for clearing fields, 115  
for editing text, 117  
for messages, 117  
for navigating screens, 116  
for searching, 115  
text, 29  
for typing, 116  
tips, 116  
for using the browser, 118  
for using the phone, 118  
on Home screen, 115  
TLS  
U
about, 35  
user-defined fields, 107  
setting, 104  
tracked changes, viewing, 99  
transport layer security, See TLS  
TTY  
V
about, 10  
requirements for using, 86  
setting, 10  
version, software, 83  
viewing  
application details, 37  
AutoText entries, 30  
by category, 40, 48, 49  
contacts, 39  
filed messages, 14  
list of applications, 37  
mailing lists, 39  
tunes, See ring tones; profiles  
turning off  
alarm, 51  
Bluetooth radio, 55  
handheld automatically, 65  
wireless radio, 67  
turning on  
memos, 49  
Bluetooth radio, 55  
handheld automatically, 65  
wireless radio, 67  
MMS messages, 19  
next and previous web pages, 33  
password keeper passwords, 76  
saved searches, 21  
sent items, 14  
service books, 81  
specific date in calendar, 43  
speed dial list, 7  
spreadsheets, 24  
table of contents of file attachments, 23  
terms of last search, 21  
See also opening  
138  
 
voice mail  
checking, 6  
setting options, 10  
volume  
adjusting for phone, 6  
alarm, 51  
escalating, 60  
setting default for calls, 10  
W
wait, adding, 40, 86  
web pages  
address, 34  
canceling requests, 33  
copying addresses, 34  
opening, 33  
refreshing, 34  
saving, 35  
saving requests, 35  
sending addresses, 34  
setting notification for, 59  
showing placeholders, 34  
submitting forms, 104  
viewing home page, 33  
viewing next and previous, 33  
See also browser  
wireless  
email reconciliation, 25  
wireless network  
copying time from, 57  
frequently asked questions, 68  
registering with, 68  
selecting, 68  
selecting automatically, 68  
selecting home network, 68  
wireless PIM synchronization  
requirements, 101  
setting, 26  
wireless radio  
turning off, 67  
turning on, 67  
wireless transport layer security, See WTLS  
139  
 
140  
 

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